{"categories":[{"category":"it","total":11},{"category":"sci","total":1},{"category":"sale","total":2},{"category":"fin","total":7},{"category":"cust","total":1}],"area":[{"area":"Kuala Lumpur"},{"area":"Bayan Lepas"}],"employers":[{"id":499498,"name":"Tune Protect Group Berhad","website":"apps-tunes.talentcloud.ai","career_page":"jobs-tunes.talentcloud.ai\/tuneprotect","logo_url":"asset-tunes.talentcloud.ai\/uploads\/image\/499498\/Jre5FNwhoTRfGD6E.tiff"},{"id":500153,"name":"Demo TC","website":"apps-tunes.talentcloud.ai","career_page":"jobs-tunes.talentcloud.ai\/tctunes","logo_url":""}],"count":22,"data":[{"id":1848542,"employer_id":499498,"manager_id":505850,"requisition_id":1991,"field_of_study":"[\"All Business Field\"]","language":"{\"jd\": true, \"jp\": true, \"jr\": true, \"spoken\": [\"English\"], \"written\": []}","skill":"[\"Customer Service\", \"Communication\", \"MS Word\", \"Problem solving\", \"Team Management\"]","education":"[4]","alias_id":22,"user_id":511859,"external_id":"1848542","external_site":"https:\/\/jobs-tunes.talentcloud.ai\/tuneprotect\/job\/?id=1848542","facebook_tab":0,"external_listing":0,"view":0,"apply":0,"status":1,"rank":3,"on_linkedin":0,"type":"F","job_grade":"Executive","notification_type":0,"map_visibility":1,"package":1,"locality":"MY","locality_city":"Kuala Lumpur","department":1074,"category":"cust","subcategory":null,"level":3,"experience":1,"country":"MY","address":"Level 9, Wisma Capital A, 19, Lorong Dungun, Damansara Heights","zip":null,"area":"WP Kuala Lumpur","state":"WP Kuala Lumpur","city":"Kuala Lumpur","show_salary":0,"salary_min":3000,"salary_max":4000,"salary_period":1,"salary_currency":"MYR","logo_url":"asset-tunes.talentcloud.ai\/uploads\/image\/499498\/Jre5FNwhoTRfGD6E.tiff","banner_url":"asset.talentcloud.ai\/images\/ats\/career_bg.jpg","company_url":null,"company_email":"","company":"Tune Insurance Malaysia Berhad","linkedin_name":null,"industry":0,"title":"Group Desk Insurance Specialist (Sepang)","summary":null,"description":"Job Brief:<\/strong><\/p>
Join our team in Sepang as a Group Desk Insurance Specialist,<\/strong> you'll handle travel insurance inquiries, manage bookings and changes, and process add-ons like baggage and seats. You'll also assist customers with claims, payments, and product details while ensuring accurate passenger records. Strong communication, organization, and booking system skills are key. Reporting to the Group Desk Head<\/strong>, this role may require occasional extended hours.<\/p>
<\/p>Job Responsibilities:<\/strong><\/p>
<\/p>1. Inquiries Management:<\/strong><\/p>
- Email Inquiries Handling:<\/strong> Respond promptly and professionally to all inbound email inquiries related to AirAsia Travel Insurance, ensuring accurate and timely resolution of customer concerns.<\/li>
- Add-On Services Management:<\/strong> Process and manage requests for additional services, including travel insurance, baggage, seats, meals, and sports equipment, ensuring seamless customer experiences.<\/li>
- Passenger Name List Management:<\/strong> Accurately upload and maintain passenger name lists for group bookings, ensuring compliance with airline and insurance requirements.<\/li>
- Flight and Booking Adjustments:<\/strong> Coordinate and process customer requests for flight changes, name amendments, seat releases, cancellations, and special requests, ensuring customer satisfaction and adherence to policies.<\/li>
- Insurance Expertise:<\/strong> Act as the primary point of contact for all travel insurance-related matters within the Group Desk, including product benefits, claims assistance, onboarding, and general inquiries.<\/li><\/ul>
2. Booking Creation and Management:<\/strong><\/p>
- Booking Creation:<\/strong> Create and manage bookings based on valid Flight Requests (FR) received from agents or customers, ensuring accuracy and compliance with airline policies.<\/li>
- Insurance Cross-Selling:<\/strong> Proactively cross-sell travel insurance to agents or customers when Flight Requests are received without insurance add-ons, highlighting the benefits and value of the Travel Insurance.<\/li>
- Fare Override Requests:<\/strong> Submit fare override requests to the Revenue and Revenue Control (RRC) team and diligently follow up to ensure timely resolution.<\/li>
- Booking Confirmations:<\/strong> Confirm bookings and communicate details to agents, ensuring all necessary documentation and insurance add-ons are included.<\/li>
- Audit Report Maintenance:<\/strong> Regularly update and maintain the Group Desk Audit Report to ensure accuracy and compliance with internal and external audit requirements.<\/li><\/ul>
3. Payment Collection and Follow-Up:<\/strong><\/p>
- Payment Oversight:<\/strong> Manage the collection of payments, including Booking Service Fees (BSF), deposits, and full payments, ensuring timely and accurate processing.<\/li>
- Payment Reminders:<\/strong> Send timely payment reminders to agents to ensure payments are received within the stipulated deadlines, minimizing delays and discrepancies.<\/li><\/ul>
<\/p>Job Requirements:<\/strong><\/p>
Requirements:<\/p>
- A minimum of one to two years of working experience in group desk operations, customer service, or travel insurance is preferred. Fresh graduates with internship experience related to marketing support or insurance lines are welcome to apply.<\/li>
- Detail-oriented with the ability to handle complex booking and payment processes, ensuring accuracy and compliance.<\/li>
- Proficient in using booking management systems, email communication tools, and Microsoft Office Suite.<\/li>
- This position operates primarily in an office environment at Sepang, which has standard working hours.<\/li>
- Ability to work independently and collaboratively as part of a team, fostering a positive and productive work environment.<\/li>
- Excellent command of both written and spoken English and other languages will be a plus.<\/li><\/ul>
<\/p>
Diversity & Inclusion Commitment<\/p>
The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.<\/em><\/p>
<\/p>We try make sure everyone has a fair chance to work with us, no matter where they\u2019re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone\u2019s ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.<\/em><\/p>","schedule":"{\"career\": {\"post\": {\"date\": \"2025-04-27T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2025-04-28T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"updated\": 1, \"external\": {\"post\": {\"date\": \"2025-04-27T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2025-04-28T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"internal\": {\"post\": {\"date\": \"2025-04-27T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2025-04-28T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}}","job_board":"[\"jobstore\"]","on_job_board":1,"published_at":"2025-04-28T01:49:01.000Z","terminated_at":null,"refreshed_at":"2025-04-28T01:49:01.000Z","created_at":"2025-04-28T01:45:48.000Z","updated_at":"2025-04-28T16:00:00.000Z","loa":null,"central_job_type":"Full-Time","central_job_level":"10002","careerPostDate":"2025-04-27 16:00:00","careerTerminateDate":null},{"id":1848526,"employer_id":499498,"manager_id":501290,"requisition_id":1975,"field_of_study":"[\"Finance \/ Accountancy \/ Banking\", \"Economics\", \"Business Studies \/ Administration \/ Management\"]","language":"{\"jd\": true, \"jp\": true, \"jr\": true, \"spoken\": [\"English\", \"Malay\"], \"written\": []}","skill":"[\"Communication\", \"Customer Service\", \"Statistic Analytic \", \"MS Excel \", \"Negotiation\"]","education":"[4]","alias_id":22,"user_id":509338,"external_id":"1848526","external_site":"https:\/\/jobs-tunes.talentcloud.ai\/tuneprotect\/job\/?id=1848526","facebook_tab":0,"external_listing":0,"view":0,"apply":0,"status":1,"rank":3,"on_linkedin":0,"type":"F","job_grade":"Executive","notification_type":0,"map_visibility":1,"package":1,"locality":"MY","locality_city":"Kuala Lumpur","department":1070,"category":"fin","subcategory":null,"level":3,"experience":2,"country":"MY","address":"Level 9, Wisma Capital A, 19, Lorong Dungun, Damansara Heights","zip":null,"area":"WP Kuala Lumpur","state":"WP Kuala Lumpur","city":"Kuala Lumpur","show_salary":0,"salary_min":3000,"salary_max":5000,"salary_period":1,"salary_currency":"MYR","logo_url":"asset-tunes.talentcloud.ai\/uploads\/image\/499498\/Jre5FNwhoTRfGD6E.tiff","banner_url":"asset.talentcloud.ai\/images\/ats\/career_bg.jpg","company_url":null,"company_email":"chengsoon.soo@tuneprotect.com","company":"Tune Insurance Malaysia Berhad","linkedin_name":null,"industry":0,"title":"Reinsurance Executive","summary":null,"description":"
Job Summary<\/strong>:<\/p>
We are looking for a detail-oriented and experienced Executive\/Senior Executive in Reinsurance (RI) to manage and support our reinsurance activities. This role involves the placement and administration of facultative reinsurance, facilitating inward reinsurance, and managing related tasks such as reconciliation, reporting, and data analysis. The ideal candidate will have a strong understanding of reinsurance processes, a keen eye for detail, and the ability to work effectively with insurers, reinsurers, and internal teams.<\/p>
Key Responsibilities<\/strong>:<\/p>
- Perform the placement of Facultative Reinsurance (RI) outwards with insurers, reinsurers, and brokers, ensuring alignment with company strategies.<\/li>
- Collaborate with Line Underwriters to facilitate Facultative Inwards, ensuring they align with the company\u2019s underwriting preferences and risk appetite.<\/li>
- Administer and reconcile the CABFac and CABCO processes.<\/li>
- Complete Placement Completion Reports (PCR) and manage Large & Specialised Risks (LSR)-related tasks, ensuring accuracy and compliance.<\/li>
- Maintain accurate records of treaty setup and manage reinsurance accounts within the system.<\/li>
- Ensure all data is up-to-date and in line with current reinsurance arrangements.<\/li>
- Extract, interpret, and analyze reinsurance statistics, including treaty data.<\/li>
- Provide insights to support decision-making, risk management, and reinsurance strategy.<\/li><\/ul>
Qualifications<\/strong>:<\/p>
- Bachelor\u2019s degree in Insurance, Finance, or a related field (additional certifications in reinsurance or insurance a plus).<\/li>
- 1-2 years of experience in reinsurance or related fields.<\/li>
- Knowledge of facultative reinsurance, treaty placements, and reinsurance systems.<\/li>
- Familiarity with CABFac, CABCO, and LSR processes.<\/li>
- Strong analytical skills and experience interpreting data and generating reports.<\/li>
- Proficient in reinsurance management software and MS Office applications.<\/li><\/ul>","schedule":"{\"career\": {\"post\": {\"date\": \"2025-02-02T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2025-02-03T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"updated\": 1, \"external\": {\"post\": {\"date\": \"2025-02-02T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2025-02-03T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"internal\": {\"post\": {\"date\": \"2025-02-02T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2025-02-03T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}}","job_board":"[\"jobstore\"]","on_job_board":1,"published_at":"2025-05-06T16:00:00.000Z","terminated_at":null,"refreshed_at":"2025-05-06T16:00:00.000Z","created_at":"2025-02-03T13:14:32.000Z","updated_at":"2025-05-06T16:00:00.000Z","loa":null,"central_job_type":"Full-Time","central_job_level":"10002","careerPostDate":"2025-02-02 16:00:00","careerTerminateDate":null},{"id":1848521,"employer_id":499498,"manager_id":499767,"requisition_id":1970,"field_of_study":"[\"Finance \/ Accountancy \/ Banking\", \"Business Studies \/ Administration \/ Management\"]","language":"{\"jd\": true, \"jp\": true, \"jr\": true, \"spoken\": [\"English\", \"Malay\"], \"written\": []}","skill":"[\"Customer Service\", \"Communication\", \"MS Excel \", \"Problem solving\", \"MS Word\", \"MS Powerpoint\"]","education":"[4]","alias_id":22,"user_id":509338,"external_id":"1848521","external_site":"https:\/\/jobs-tunes.talentcloud.ai\/tuneprotect\/job\/?id=1848521","facebook_tab":0,"external_listing":0,"view":0,"apply":0,"status":1,"rank":3,"on_linkedin":0,"type":"F","job_grade":"Senior Manager","notification_type":0,"map_visibility":1,"package":1,"locality":"MY","locality_city":"Kuala Lumpur","department":1073,"category":"fin","subcategory":null,"level":4,"experience":5,"country":"MY","address":"Level 9, Wisma Capital A, 19, Lorong Dungun, Damansara Heights","zip":null,"area":"WP Kuala Lumpur","state":"WP Kuala Lumpur","city":"Kuala Lumpur","show_salary":0,"salary_min":10000,"salary_max":15000,"salary_period":1,"salary_currency":"MYR","logo_url":"asset-tunes.talentcloud.ai\/uploads\/image\/499498\/Jre5FNwhoTRfGD6E.tiff","banner_url":"asset.talentcloud.ai\/images\/ats\/career_bg.jpg","company_url":null,"company_email":"steven.wong@tuneprotect.com","company":"Tune Insurance Malaysia Berhad","linkedin_name":null,"industry":0,"title":"Product Proposition Manager (Lifestyle & Travel)","summary":null,"description":"
POSITION SUMMARY: <\/strong><\/p>
This position is responsible to assist on execution of Tune Protect Group\u2019s product strategy encompassing all customer segments and various stages of product development life cycle to support the company business objective. <\/p>
JOB RESPONSIBILITIES: <\/strong><\/p>
\u00b7 Develop and articulate a clear compelling product proposition that aligns with business goals and customer needs.<\/p>
\u00b7 Lead market analysis to identify customer pain points, competitive landscape, and emerging trends to shape product propositions.<\/p>
\u00b7 Collaborate with cross-functional team to ensure that product features align with the overall proposition.<\/p>
\u00b7 Lead cross-functional team to ensure successful product proposition development and launch.<\/p>
\u00b7 Collect and analyze data on market trends, consumers behaviors and competitor activities to identify market opportunities.<\/p>
\u00b7 Prepare detailed presentation, summarizing marketing findings and strategic recommendation to upper management. <\/p>
Carry out any other ad-hoc tasks as and when assigned by supervisor<\/p>
<\/p>QUALIFICATIONS <\/strong><\/p>
\u00b7 Degree in any discipline<\/p>
\u00b7 Minimum 5 years of experience in managerial position<\/p>
\u00b7 Travel Industry \/ Insurance \/ Insurtech background is an advantage<\/p>
OTHER REQUIREMENTS<\/strong><\/p>
\u00b7 Experience in business project management<\/p>
\u00b7 Excellent command in written and spoken English<\/p>
\u00b7 Possess a \u2018Solution mindset\u2019 that focus on finding practical answer and opportunities. <\/p>","schedule":"{\"career\": {\"post\": {\"date\": \"2025-01-21T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2025-01-22T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"updated\": 1, \"external\": {\"post\": {\"date\": \"2025-01-21T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2025-01-22T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"internal\": {\"post\": {\"date\": \"2025-01-21T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2025-01-22T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}}","job_board":"[\"jobstore\"]","on_job_board":1,"published_at":"2025-04-24T16:00:00.000Z","terminated_at":null,"refreshed_at":"2025-04-24T16:00:00.000Z","created_at":"2025-01-22T05:52:26.000Z","updated_at":"2025-04-24T16:00:00.000Z","loa":null,"central_job_type":"Full-Time","central_job_level":"10015","careerPostDate":"2025-01-21 16:00:00","careerTerminateDate":null},{"id":1848535,"employer_id":499498,"manager_id":513651,"requisition_id":1984,"field_of_study":"[\"Finance \/ Accountancy \/ Banking\"]","language":"{\"jd\": true, \"jp\": true, \"jr\": true, \"spoken\": [\"English\"], \"written\": []}","skill":"[\"MS Word\", \"MS Excel \", \"MS Powerpoint\", \"Problem solving\", \"Communication\"]","education":"[4]","alias_id":0,"user_id":517192,"external_id":"1848535","external_site":"https:\/\/jobs-tunes.talentcloud.ai\/tuneprotect\/job\/?id=1848535","facebook_tab":0,"external_listing":0,"view":0,"apply":0,"status":1,"rank":3,"on_linkedin":0,"type":"C","job_grade":"Intern","notification_type":0,"map_visibility":1,"package":1,"locality":"MY","locality_city":"Kuala Lumpur","department":1023,"category":"fin","subcategory":null,"level":1,"experience":0,"country":"MY","address":"Level 9, Wisma Tune, No. 19, Lorong Dungun,Damansara Heights, 50490 Kuala Lumpur, Malaysia","zip":null,"area":"Kuala Lumpur","state":"Kuala Lumpur","city":"Kuala Lumpur","show_salary":0,"salary_min":1000,"salary_max":1000,"salary_period":1,"salary_currency":"MYR","logo_url":"asset-tunes.talentcloud.ai\/uploads\/image\/499498\/Jre5FNwhoTRfGD6E.tiff","banner_url":"asset.talentcloud.ai\/images\/ats\/career_bg.jpg","company_url":null,"company_email":"","company":"Tune Protect Group Berhad","linkedin_name":null,"industry":0,"title":"Finance Intern","summary":null,"description":"
Job Brief:<\/strong><\/p>
Are you looking for an internship where you can sharpen your finance skills and gain real-world experience? Good news\u2014we\u2019re looking for someone like you! Hop into Tune with us and get hands-on exposure to finance operations.<\/p>
Job Responsibilities:<\/strong><\/p>
- Assist in clearing outstanding balances for agency, direct client, and corporate client accounts.<\/li>
- Reconcile accounts to ensure accuracy and financial integrity.<\/li>
- Learn to raise journal entries and match transactions correctly.<\/li>
- Coordinate with different departments to ensure compliance and proper documentation.<\/li>
- Support other finance-related tasks as assigned by your supervisor.<\/li><\/ul>
<\/p>What We\u2019re Looking For:<\/strong><\/h3>
<\/p>
- Currently pursuing a degree in Finance, Accounting, or a related field.<\/li>
- Familiarity with Microsoft Excel (bonus points if you know basic formulas!).<\/li>
- Strong attention to detail and a knack for working with numbers.<\/li>
- Good communication skills in English (both spoken and written).<\/li>
- A team player with a proactive attitude and willingness to learn.<\/li><\/ul>
<\/p>Diversity & Inclusion Commitment<\/p>
The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.<\/em><\/p>
<\/em><\/p>
We try make sure everyone has a fair chance to work with us, no matter where they\u2019re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone\u2019s ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.<\/em><\/p>","schedule":"{\"career\": {\"post\": {\"date\": \"\", \"type\": 1, \"value\": \"\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"updated\": 1, \"external\": {\"post\": {\"date\": \"\", \"type\": 1, \"value\": \"\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"internal\": {\"post\": {\"date\": \"\", \"type\": 1, \"value\": \"\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}}","job_board":"[\"jobstore\"]","on_job_board":0,"published_at":"2025-04-20T16:00:00.000Z","terminated_at":null,"refreshed_at":"2025-04-20T16:00:00.000Z","created_at":"2025-03-21T01:54:41.000Z","updated_at":"2025-04-20T16:00:00.000Z","loa":null,"central_job_type":"Internship","central_job_level":"10000","careerPostDate":null,"careerTerminateDate":null},{"id":1848534,"employer_id":499498,"manager_id":499744,"requisition_id":1983,"field_of_study":"[\"All Business Field\"]","language":"{\"jd\": true, \"jp\": true, \"jr\": true, \"spoken\": [\"English\"], \"written\": []}","skill":"[\"Communication\", \"Customer Service\", \"Negotiation\", \"Problem solving\", \"Project Management\"]","education":"[4, 3]","alias_id":8,"user_id":511859,"external_id":"1848534","external_site":"https:\/\/jobs-tunes.talentcloud.ai\/tuneprotect\/job\/?id=1848534","facebook_tab":0,"external_listing":0,"view":0,"apply":0,"status":1,"rank":3,"on_linkedin":0,"type":"F","job_grade":"Executive","notification_type":0,"map_visibility":1,"package":1,"locality":"MY","locality_city":"Bayan Lepas","department":1014,"category":"fin","subcategory":null,"level":3,"experience":0,"country":"MY","address":"No. 29-G, 29-1, 29-2 Persiaran Bayan Indah Bayan Bay","zip":null,"area":"Pulau Pinang","state":"Pulau Pinang","city":"Bayan Lepas","show_salary":0,"salary_min":3000,"salary_max":3500,"salary_period":1,"salary_currency":"MYR","logo_url":"asset-tunes.talentcloud.ai\/uploads\/image\/499498\/Jre5FNwhoTRfGD6E.tiff","banner_url":"asset.talentcloud.ai\/images\/ats\/career_bg.jpg","company_url":null,"company_email":"aliff.rosli@tuneprotect.com","company":"TPM Penang","linkedin_name":null,"industry":0,"title":"Marketing Support Associate (Penang)","summary":null,"description":"
Job Brief:<\/strong><\/p>
We are looking for a self-motivated marketing support role focusing on accounting and claims specialists to perform a range of accounting functions, such as payment processing, account reconciliations, claims inquiries, and maintaining financial records for the company. The successful candidate will have solid accounting experience working with SAP, as well as the capacity to multitask effectively. This position requires strong analytical capabilities and attention to detail, as well as the ability to work independently and collaboratively. <\/span><\/p>
Job Responsibilities:<\/strong><\/p>
Accounting: <\/p>
- Payment Voucher Processing Complete payment vouchers for approval ensuring that they are prepared, verified, and processed within established time frames. <\/li>
- Process payments only after all necessary documentation and approvals are received. <\/li><\/ul>
Reconciliation: <\/p>
- Perform reconciliations of accounts on a regular basis which includes bank statement, ledgers and any other financial records. <\/li>
- Analyze financial data and find variances and discrepancies to resolve financial data issues. <\/li><\/ul>
Contra Entries and SOA Updates: <\/p>
- Process contra entries and Statements of Account (SOA) for update and ensure accuracy. <\/li>
- As necessary, provide SOAs for identified relevant stakeholders. <\/li><\/ul>
Premium Updates and Error Resolution: <\/p>
- Resolve discrepancies and update overdue premium records in SAP. <\/li>
- Remove discrepancies in premium records in SAP to help give accurate financial reports. <\/li><\/ul>
Petty Cash Management: <\/p>
- Manage petty cash and ensure that there is adequate documentation for every single transaction and balance reconciliation. <\/li>
- Ensure proper documentation for every transaction and regularly reconcile petty cash balances. <\/li><\/ul>
Commission Checking <\/p>
- Verify and reconcile commission payments to ensure accuracy and compliance with policies. <\/li><\/ul>
Claim Enquiry Management <\/p>
- Handle in-house and external claim enquiries, ensuring timely and accurate resolution. <\/li>
- Investigate and resolve claim-related financial discrepancies. <\/li><\/ul>
Claims Processing and Documentation <\/p>
- Process claims through FLO system and update claim details. <\/li>
- Prepare and organize claim documents for approval, ensuring compliance with accounting standards. <\/li>
- Confirm claim approvals and update claim status in the system. <\/li>
- Financial Reporting for Claims <\/li>
- Assist in preparing financial reports related to claims, including tracking claim payouts and recoveries. <\/li>
- To undertake any other specific task assigned if any <\/li><\/ul>
<\/p>Job Requirements:<\/strong><\/p>
- Candidate should possess a Diploma \/ Advanced Diploma or equivalent in Business Studies \/ Administration \/ Accounting. <\/li>
- Proficiency in reconciliations and financial data analysis. <\/li>
- Ability to maintain accurate and up-to-date financial records. <\/li>
- Good communication skills in English and Malay language for both spoken and written. <\/li>
- Proven experience in accounting, financial reconciliation, and claims management. <\/li>
- Strong analytical and problem-solving skills. <\/li>
- Excellent attention to detail and organizational abilities<\/li><\/ul>
<\/p>Diversity & Inclusion Commitment<\/p>
The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.<\/em><\/p>
We try make sure everyone has a fair chance to work with us, no matter where they\u2019re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone\u2019s ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.<\/em><\/p>","schedule":"{\"career\": {\"post\": {\"date\": \"2025-03-18T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2025-03-19T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"updated\": 1, \"external\": {\"post\": {\"date\": \"2025-03-18T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2025-03-19T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"internal\": {\"post\": {\"date\": \"2025-03-18T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2025-03-19T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}}","job_board":"[\"jobstore\"]","on_job_board":1,"published_at":"2025-04-18T16:00:00.000Z","terminated_at":null,"refreshed_at":"2025-04-18T16:00:00.000Z","created_at":"2025-03-19T03:09:32.000Z","updated_at":"2025-04-18T16:00:00.000Z","loa":null,"central_job_type":"Full-Time","central_job_level":"10002","careerPostDate":"2025-03-18 16:00:00","careerTerminateDate":null},{"id":1848528,"employer_id":499498,"manager_id":505850,"requisition_id":1977,"field_of_study":"[\"All Business Field\"]","language":"{\"jd\": true, \"jp\": true, \"jr\": true, \"spoken\": [\"English\"], \"written\": []}","skill":"[\"Communication\", \"MS Excel \", \"MS Word\", \"Negotiation\", \"Problem solving\"]","education":"[4]","alias_id":22,"user_id":511859,"external_id":"1848528","external_site":"https:\/\/jobs-tunes.talentcloud.ai\/tuneprotect\/job\/?id=1848528","facebook_tab":0,"external_listing":0,"view":0,"apply":0,"status":1,"rank":3,"on_linkedin":0,"type":"F","job_grade":"Executive","notification_type":0,"map_visibility":1,"package":1,"locality":"MY","locality_city":"Kuala Lumpur","department":1074,"category":"fin","subcategory":null,"level":3,"experience":0,"country":"MY","address":"Level 9, Wisma Capital A, 19, Lorong Dungun, Damansara Heights","zip":null,"area":"WP Kuala Lumpur","state":"WP Kuala Lumpur","city":"Kuala Lumpur","show_salary":0,"salary_min":3000,"salary_max":4000,"salary_period":1,"salary_currency":"MYR","logo_url":"asset-tunes.talentcloud.ai\/uploads\/image\/499498\/Jre5FNwhoTRfGD6E.tiff","banner_url":"asset.talentcloud.ai\/images\/ats\/career_bg.jpg","company_url":null,"company_email":"","company":"Tune Insurance Malaysia Berhad","linkedin_name":null,"industry":0,"title":"Marketing Officer ","summary":null,"description":"
Job Brief:<\/strong><\/p>
We\u2019re looking for a proactive and results-driven Marketing Officer to shape strategies, identify opportunities, and drive business growth. This role requires someone passionate about building partnerships, leading initiatives, and managing a team that thrives on achieving business objectives. If you have an eye for innovation, a knack for collaboration, and an interest in recruitment, we\u2019d love to hear from you!<\/p>
Job Responsibilities:<\/strong><\/p>
- Formulate and implement strategies and propositions to meet business objectives, financial targets, and growth plans for Tune Protect AirAsia Sky Agents.<\/li>
- Explore, identify, and develop a network of regional AirAsia Sky Agents, as well as opportunities through innovative distribution options.<\/li>
- Develop and drive sales results along with marketing initiatives or projects to achieve financial targets.<\/li>
- Lead collaboration with cross-functional teams to ensure that systems and procedures are ready for internal processes and those of AirAsia.<\/li>
- Coordinate and manage relationships with the AirAsia Partnership and Sales & Distribution teams, leveraging these relationships for greater collective impact.<\/li>
- Manage a team focused on Business Development and Support to ensure that business objectives are met, providing support to AirAsia and Sky Agents.<\/li><\/ul>
<\/p>
<\/p>Job Requirements:<\/strong><\/p>
Education\/Skills:<\/p>
- Education: Bachelor\u2019s degree in Business, Marketing, or a related field.<\/li>
- Strong interpersonal and communication abilities.<\/li>
- Proven track record in achieving sales and growth targets.<\/li>
- Ability to lead and inspire teams towards success.<\/li>
- Strategic thinking and problem-solving skills.<\/li><\/ul>
<\/p>Diversity & Inclusion Commitment<\/p>
The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.<\/em><\/p>
<\/em><\/p>
We try make sure everyone has a fair chance to work with us, no matter where they\u2019re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone\u2019s ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.<\/em><\/p>","schedule":"{\"career\": {\"post\": {\"date\": \"2025-02-13T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2025-02-14T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"updated\": 1, \"external\": {\"post\": {\"date\": \"2025-02-13T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2025-02-14T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"internal\": {\"post\": {\"date\": \"2025-02-13T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2025-02-14T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}}","job_board":"[\"jobstore\"]","on_job_board":1,"published_at":"2025-04-16T16:00:00.000Z","terminated_at":null,"refreshed_at":"2025-04-16T16:00:00.000Z","created_at":"2025-02-14T03:59:22.000Z","updated_at":"2025-04-16T16:00:01.000Z","loa":null,"central_job_type":"Full-Time","central_job_level":"10002","careerPostDate":"2025-02-13 16:00:00","careerTerminateDate":null},{"id":1848538,"employer_id":499498,"manager_id":516942,"requisition_id":1987,"field_of_study":"[\"All Business Field\", \"Computer Science \/ Information Technology\"]","language":"{\"jd\": true, \"jp\": true, \"jr\": true, \"spoken\": [\"English\"], \"written\": []}","skill":"[\"Communication\", \"MS Word\", \"Project Management\", \"Team Management\", \"MS Powerpoint\"]","education":"[4]","alias_id":22,"user_id":511859,"external_id":"1848538","external_site":"https:\/\/jobs-tunes.talentcloud.ai\/tuneprotect\/job\/?id=1848538","facebook_tab":0,"external_listing":0,"view":0,"apply":0,"status":1,"rank":3,"on_linkedin":0,"type":"F","job_grade":"Senior Executive","notification_type":0,"map_visibility":1,"package":1,"locality":"MY","locality_city":"Kuala Lumpur","department":1075,"category":"fin","subcategory":null,"level":3,"experience":3,"country":"MY","address":"Level 9, Wisma Capital A, 19, Lorong Dungun, Damansara Heights","zip":null,"area":"WP Kuala Lumpur","state":"WP Kuala Lumpur","city":"Kuala Lumpur","show_salary":0,"salary_min":4000,"salary_max":5000,"salary_period":1,"salary_currency":"MYR","logo_url":"asset-tunes.talentcloud.ai\/uploads\/image\/499498\/Jre5FNwhoTRfGD6E.tiff","banner_url":"asset.talentcloud.ai\/images\/ats\/career_bg.jpg","company_url":null,"company_email":"","company":"Tune Insurance Malaysia Berhad","linkedin_name":null,"industry":0,"title":"PMO Specialist","summary":null,"description":"
Job Brief:<\/strong><\/p>
We are seeking a highly organized and detail-oriented Associate PMO Administartor to support project management initiatives and ensure operational efficiency. This role involves working closely with Project Managers and Leads across multiple functions, including technology, to deliver projects on time, manage risks effectively, and ensure budgetary adherence. Join our dynamic team and play a pivotal role in driving innovative projects within the general insurance industry.<\/p>
<\/p>Job Responsibilities:<\/strong><\/p>
<\/p>Project Coordination & Support<\/strong><\/p>
- Assist Project Managers in driving projects from planning to execution.<\/li>
- Gather and analyze project data to support informed decision-making.<\/li>
- Identify and resolve potential bottlenecks to optimize efficiency and cost management.<\/li><\/ul>
Risk & Change Management<\/strong><\/p>
- Track key project risks, dependencies, and resolutions.<\/li>
- Maintain the Project Risk Register and escalate concerns when necessary.<\/li>
- Document and track change management activities for continuous improvement.<\/li><\/ul>
Financial & Resource Management<\/strong><\/p>
- Consolidate and report project financials for both internal and external stakeholders.<\/li>
- Monitor project budgets, track expenditures, and provide budget vs. actual updates.<\/li>
- Process vendor invoices and ensure timely payments.<\/li>
- Track resource utilization and share regular updates with the team.<\/li><\/ul>
Performance & Reporting<\/strong><\/p>
- Establish key metrics to measure project progress and operational improvements.<\/li>
- Support cross-functional teams in gathering data and reporting project updates.<\/li><\/ul>
<\/p>Job Requirements:<\/strong><\/p>
<\/p>
- Bachelor\u2019s degree, preferably in Information Technology (IT), Business Studies, or Insurance.<\/li>
- 3 to 5 years<\/strong> of experience in project coordination or administration, preferably in insurance or financial services.<\/strong><\/li>
- Familiarity with Agile frameworks<\/li>
- Strong organizational, analytical, and problem-solving skills.<\/li>
- Effective communicator with excellent interpersonal skills.<\/li>
- Proficiency in verbal and written English.<\/li>
- Advanced proficiency in MS Office (Excel, PowerPoint, Word).<\/li>
- General knowledge of insurance business operations and project management principles.<\/li>
- Ability to manage tasks at various levels of detail effectively.<\/li>
- Experience collaborating with cross-functional teams to gather data and ensure progress updates.<\/li>
- Ability to work independently and collaboratively in a fast-paced environment.<\/li>
- Bonus Points:<\/strong> Prior experience in the insurance industry or a Scrum Master Certification (CSM).<\/li><\/ul>
<\/p>Diversity & Inclusion Commitment<\/p>
The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.<\/em><\/p>
<\/p>We try make sure everyone has a fair chance to work with us, no matter where they\u2019re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone\u2019s ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.<\/em><\/p>","schedule":"{\"career\": {\"post\": {\"date\": \"2025-04-13T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2025-04-14T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"updated\": 1, \"external\": {\"post\": {\"date\": \"2025-04-13T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2025-04-14T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"internal\": {\"post\": {\"date\": \"2025-04-13T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2025-04-14T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}}","job_board":"[\"jobstore\"]","on_job_board":1,"published_at":"2025-04-14T07:02:45.000Z","terminated_at":null,"refreshed_at":"2025-04-14T07:02:45.000Z","created_at":"2025-04-14T06:55:37.000Z","updated_at":"2025-04-14T16:00:00.000Z","loa":null,"central_job_type":"Full-Time","central_job_level":"10002","careerPostDate":"2025-04-13 16:00:00","careerTerminateDate":null},{"id":1848537,"employer_id":499498,"manager_id":501290,"requisition_id":1986,"field_of_study":"[\"All Business Field\"]","language":"{\"jd\": true, \"jp\": true, \"jr\": true, \"spoken\": [\"English\"], \"written\": []}","skill":"[\"Communication\", \"MS Excel \", \"MS Powerpoint\", \"MS Word\", \"Project Management\"]","education":"[4]","alias_id":22,"user_id":511859,"external_id":"1848537","external_site":"https:\/\/jobs-tunes.talentcloud.ai\/tuneprotect\/job\/?id=1848537","facebook_tab":0,"external_listing":0,"view":0,"apply":0,"status":1,"rank":3,"on_linkedin":0,"type":"F","job_grade":"Executive","notification_type":0,"map_visibility":1,"package":1,"locality":"MY","locality_city":"Kuala Lumpur","department":1070,"category":"fin","subcategory":null,"level":3,"experience":1,"country":"MY","address":"Level 9, Wisma Capital A, 19, Lorong Dungun, Damansara Heights","zip":null,"area":"WP Kuala Lumpur","state":"WP Kuala Lumpur","city":"Kuala Lumpur","show_salary":0,"salary_min":3500,"salary_max":4000,"salary_period":1,"salary_currency":"MYR","logo_url":"asset-tunes.talentcloud.ai\/uploads\/image\/499498\/Jre5FNwhoTRfGD6E.tiff","banner_url":"asset.talentcloud.ai\/images\/ats\/career_bg.jpg","company_url":null,"company_email":"","company":"Tune Insurance Malaysia Berhad","linkedin_name":null,"industry":0,"title":"Executive, Pricing","summary":null,"description":"
Job Brief:<\/strong><\/p>
Assist in motor technical pricing and portfolio analysis. <\/span><\/p>
<\/p>Job Responsibilities:<\/strong><\/p>
<\/p>
- Assist with the technical pricing and analysis of Personal Lines, including Motor, Fire, Personal Accident (PA), and Health insurance.<\/li>
- Ensure system accuracy and implement changes in pricing, which includes specifying cases and conducting User Acceptance Tests (UAT).<\/li>
- Manage the internal data warehouse and prepare routine reports to monitor and track key performance indicators for Motor, Fire, PA, and other classes as needed.<\/li>
- Support various initiatives related to Pricing, Product, and Underwriting.<\/li>
- Assist in preparing data or reports for required regulatory submissions.<\/li><\/ul>
Job Requirements:<\/strong><\/p>
<\/p>
- Degree in Actuarial Science, Data Science, Mathematics or equivalent. <\/li>
- 2 years working experience in Insurance or Pricing will be of advantage. <\/li>
- Process basic programming skills (e.g. Excel VBA, SQL, SAS, R, Python) <\/li>
- Strong analytical skills, understanding the business and able to provide data-driven insights. <\/li>
- Good progress in actuarial examination. <\/li>
- Excellent command of English, both written and verbal<\/li><\/ul>
<\/p>Diversity & Inclusion Commitment<\/p>
The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.<\/em><\/p>
<\/em><\/p>
We try make sure everyone has a fair chance to work with us, no matter where they\u2019re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone\u2019s ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.<\/em><\/p>","schedule":"{\"career\": {\"post\": {\"date\": \"2025-04-08T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2025-04-09T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"updated\": 1, \"external\": {\"post\": {\"date\": \"2025-04-08T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2025-04-09T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"internal\": {\"post\": {\"date\": \"2025-04-08T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2025-04-09T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}}","job_board":"[\"jobstore\"]","on_job_board":1,"published_at":"2025-04-09T09:25:43.000Z","terminated_at":null,"refreshed_at":"2025-04-09T09:25:43.000Z","created_at":"2025-04-09T09:18:26.000Z","updated_at":"2025-04-09T16:00:00.000Z","loa":null,"central_job_type":"Full-Time","central_job_level":"10002","careerPostDate":"2025-04-08 16:00:00","careerTerminateDate":null},{"id":1848516,"employer_id":499498,"manager_id":499714,"requisition_id":1965,"field_of_study":"[\"Computer Science \/ Information Technology\", \"Engineering (Computer \/ Telecommunication)\"]","language":"{\"jd\": true, \"jp\": true, \"jr\": true, \"spoken\": [\"English\", \"Malay\"], \"written\": []}","skill":"[\"Analytics\", \"Communication Skills\", \"Problem Solving\", \"Technical Support\", \"Training\", \"Organizational Skills\"]","education":"[4]","alias_id":22,"user_id":509338,"external_id":"1848516","external_site":"https:\/\/jobs-tunes.talentcloud.ai\/tuneprotect\/job\/?id=1848516","facebook_tab":0,"external_listing":0,"view":0,"apply":0,"status":1,"rank":3,"on_linkedin":0,"type":"F","job_grade":"Head","notification_type":80,"map_visibility":1,"package":1,"locality":"MY","locality_city":"Kuala Lumpur","department":1011,"category":"it","subcategory":null,"level":4,"experience":10,"country":"MY","address":"Level 9, Wisma Capital A, 19, Lorong Dungun, Damansara Heights","zip":null,"area":"WP Kuala Lumpur","state":"WP Kuala Lumpur","city":"Kuala Lumpur","show_salary":0,"salary_min":20000,"salary_max":30000,"salary_period":1,"salary_currency":"MYR","logo_url":"asset-tunes.talentcloud.ai\/uploads\/image\/499498\/Jre5FNwhoTRfGD6E.tiff","banner_url":"asset.talentcloud.ai\/images\/ats\/career_bg.jpg","company_url":null,"company_email":"prasanta.roy@tuneprotect.com","company":"Tune Insurance Malaysia Berhad","linkedin_name":null,"industry":0,"title":"Head of IT Operations","summary":null,"description":"
POSITION SUMMARY:<\/strong><\/p>
<\/span><\/p>
The Head of IT Operations will lead the development and implementation of IT operations strategies and roadmaps, ensuring alignment with the overall Group IT strategic plans. Acting as a trusted advisor to the Tune Protect Malaysia leadership team, the incumbent will ensure IT services effectively address business needs while maintaining operational excellence and mitigating risks related to IT landscapes. This role requires a strong understanding of the technology landscape, the ability to foster stakeholder relationships, and a focus on security, business continuity, and operational excellence.<\/span><\/p>
JOB RESPONSIBILITIES:<\/strong><\/p>
<\/strong><\/p>
Strategy & Leadership<\/strong><\/p>
- Provide leadership to the IT Operations unit, fostering a culture of business orientation and continuous service improvement.<\/li>
- Develop and execute IT operations strategies and roadmaps aligned with Group IT and enterprise strategic plans.<\/li>
- Control annual operating and capital expenditure budgets (Capex\/Opex)<\/li>
- Support the business in driving customer-centric initiatives for good customer engagement and experience.<\/li><\/ul>
<\/p>
IT Service Management<\/strong><\/p>
- Ensure smooth transition and ongoing support for the core system migration to go-live and post-go-live phases.<\/li>
- Oversee IT end-user services, core system operations and IT service management<\/li>
- Ensure service level agreements (SLAs) and operating level agreements (OLAs) across Tune Protect entities are met consistently<\/li>
- Lead IT service management initiatives and develop IT scorecards for senior management reviews<\/li><\/ul>
Risk & Security<\/strong><\/p>
- Identify, assess, and communicate risks related to the IT landscape<\/li>
- Ensure effective application of security, risk management, and business continuity principles<\/li>
- Address and resolve findings from internal and external IT audits (e.g., EY, KPMG) to achieve timely closure<\/li><\/ul>
<\/p>Partner and Vendor Engagement<\/strong><\/p>
- Develop IT vendor management processes and governance frameworks.<\/li>
- Enhance engagement with strategic partners and suppliers through effective partner governance.<\/li>
- Foster collaborative partnerships to improve service delivery and operational efficiency<\/li><\/ul>
Performance and Governance<\/strong><\/p>
- Measure and ensure operational services and performance using consistent and accurate metrics.<\/li>
- Align IT initiatives with the long-term and annual business plans of the organization.<\/li>
- Support the rollout of security and quality assurance initiatives.<\/li>
- Maintain close coordination with audit, product, and technology teams to drive improvements.<\/li><\/ul>
<\/strong><\/p>
Key Deliverables\/Expectations<\/strong><\/p>
- Digital and API-first approach to IT operations<\/li>
- Seamless core system implementation and ongoing support.<\/li>
- Effective management of two core systems integral to the transformation process.<\/li>
- Successful closure of audit findings and improved risk management.<\/li>
- Implementation of IT service scorecards and consistent measurement of performance.<\/li>
- Alignment of IT operations with strategic goals, ensuring ROI and cost optimization.<\/li><\/ul>
<\/p>QUALIFICATIONS & EXPERIENCE:<\/strong><\/p>
- Bachelor's degree in Engineering, Technology, Computer Science, Computer Engineering, or an equivalent discipline.<\/li>
- Minimum 10 years of versatile experience in IT Application Operations, with a preference for candidates from financial institutions, though not mandatory.<\/li>
- Proven experience in managing and implementing modern technologies, including:<\/li><\/ul>
- Cloud infrastructure and services<\/p>
- Digital business models<\/p>
- API-driven architectures.<\/p>
<\/p>SKILLS & COMPETENCIES:<\/strong><\/p>
- Leadership & Communication: Ability to drive high accountability teams and communicate with all stakeholders effectively<\/li>
- Customer Focus: Commitment to delivering customer-centric IT services that meet business and customer needs<\/li>
- Risk Management: Expertise in identifying and mitigating IT-related risks<\/li>
- Vendor Management: Skilled in establishing and managing partnerships with vendors and service providers<\/li><\/ul>
<\/p><\/p>","schedule":"{\"career\": {\"post\": {\"date\": \"2024-12-04T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2024-12-05T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"updated\": 1, \"external\": {\"post\": {\"date\": \"2024-12-04T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2024-12-05T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"internal\": {\"post\": {\"date\": \"2024-12-04T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2024-12-05T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}}","job_board":"[\"jobstore\"]","on_job_board":1,"published_at":"2025-05-08T16:00:00.000Z","terminated_at":null,"refreshed_at":"2025-05-08T16:00:00.000Z","created_at":"2024-12-05T08:00:42.000Z","updated_at":"2025-05-08T16:00:00.000Z","loa":null,"central_job_type":"Full-Time","central_job_level":"10019","careerPostDate":"2024-12-04 16:00:00","careerTerminateDate":null},{"id":1848519,"employer_id":499498,"manager_id":506771,"requisition_id":1968,"field_of_study":"[\"Computer Science \/ Information Technology\", \"Business Studies \/ Administration \/ Management\"]","language":"{\"jd\": true, \"jp\": true, \"jr\": true, \"spoken\": [\"English\", \"Malay\"], \"written\": [\"English\", \"Malay\"]}","skill":"[\"SQL\", \"Problem Solving\", \"Communication Skills\", \"Analytics\", \"Big Data\", \"ETL\", \"ELT\", \"SSIS\", \"SAP BO\", \"Microsoft Power BI\"]","education":"[4]","alias_id":22,"user_id":509338,"external_id":"1848519","external_site":"https:\/\/jobs-tunes.talentcloud.ai\/tuneprotect\/job\/?id=1848519","facebook_tab":0,"external_listing":0,"view":0,"apply":0,"status":1,"rank":3,"on_linkedin":0,"type":"F","job_grade":"Senior Executive","notification_type":0,"map_visibility":1,"package":1,"locality":"MY","locality_city":"Kuala Lumpur","department":1011,"category":"it","subcategory":null,"level":3,"experience":3,"country":"MY","address":"Level 9, Wisma Capital A, 19, Lorong Dungun, Damansara Heights","zip":null,"area":"WP Kuala Lumpur","state":"WP Kuala Lumpur","city":"Kuala Lumpur","show_salary":0,"salary_min":3000,"salary_max":5000,"salary_period":1,"salary_currency":"MYR","logo_url":"asset-tunes.talentcloud.ai\/uploads\/image\/499498\/Jre5FNwhoTRfGD6E.tiff","banner_url":"asset.talentcloud.ai\/images\/ats\/career_bg.jpg","company_url":null,"company_email":"sean.koh@tuneprotect.com","company":"Tune Insurance Malaysia Berhad","linkedin_name":null,"industry":0,"title":"BI Analyst","summary":null,"description":"
Job Responsibilities<\/strong><\/p>
- Generate and deliver comprehensive ad-hoc and standard operational reports on a daily, weekly, and monthly basis, ensuring timely and accurate delivery.<\/li>
- Develop Power BI dashboard to showcase insights for business teams.<\/li>
- Ensure data integrity and accuracy of all reporting and analysis.<\/li>
- Works closely with internal and external stakeholders to understand requirements and provide actionable insights tailored to business needs.<\/li>
- Analyse and interpret data to identify trends, opportunities, and areas for process optimization and improvement<\/li>
- Drive continuous improvement initiatives to enhance the quality, efficiency, and effectiveness of reporting processes and tools.<\/li><\/ul>
<\/p>
Job Requirement<\/strong><\/p>
- Candidate should possess a Bachelor's Degree or equivalent in Computer Science \/ Information Technology.<\/li>
- At least 2 years of experience working with reporting and data visualisation, with a proven ability to deliver high-quality and accurate reports and dashboards within demanding timescales.<\/li>
- Proficiency in database architecture and SQL scripting is a must.<\/li>
- Competency in developing ETL using Apache Airflow.<\/li>
- Experienced in developing dashboards using Microsoft Power BI (or other similar tools).<\/li>
- Knowledge in SAP Business Objects is a plus.<\/li>
- Strong communication skills (both written and verbal) .<\/li>
- Ability to build automation in Microsoft Power Automate, VBA, or Macro is a plus.<\/li>
- Familiarity with the insurance\/financial services industry is a plus.<\/li>
- Candidate must be detail-oriented, passionate about problem-solving, and able to run independently.<\/li><\/ul>","schedule":"{\"career\": {\"post\": {\"date\": \"\", \"type\": 1, \"value\": \"\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"updated\": 1, \"external\": {\"post\": {\"date\": \"\", \"type\": 1, \"value\": \"\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"internal\": {\"post\": {\"date\": \"\", \"type\": 1, \"value\": \"\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}}","job_board":"[\"jobstore\"]","on_job_board":1,"published_at":"2025-05-07T16:00:00.000Z","terminated_at":null,"refreshed_at":"2025-05-07T16:00:00.000Z","created_at":"2025-01-21T03:19:53.000Z","updated_at":"2025-05-07T16:00:00.000Z","loa":null,"central_job_type":"Full-Time","central_job_level":"10002","careerPostDate":null,"careerTerminateDate":null}],"form_settings":[]}