Test Snippet – Tune Protect

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Job Brief:<\/strong><\/p>

Join our team in Sepang as a Group Desk Insurance Specialist,<\/strong> you'll handle travel insurance inquiries, manage bookings and changes, and process add-ons like baggage and seats. You'll also assist customers with claims, payments, and product details while ensuring accurate passenger records. Strong communication, organization, and booking system skills are key. Reporting to the Group Desk Head<\/strong>, this role may require occasional extended hours.<\/p>

<\/p>

Job Responsibilities:<\/strong><\/p>

<\/p>

1. Inquiries Management:<\/strong><\/p>

Email Inquiries Handling:<\/strong> Respond promptly and professionally to all inbound email inquiries related to AirAsia Travel Insurance, ensuring accurate and timely resolution of customer concerns.<\/li>
Add-On Services Management:<\/strong> Process and manage requests for additional services, including travel insurance, baggage, seats, meals, and sports equipment, ensuring seamless customer experiences.<\/li>
Passenger Name List Management:<\/strong> Accurately upload and maintain passenger name lists for group bookings, ensuring compliance with airline and insurance requirements.<\/li>
Flight and Booking Adjustments:<\/strong> Coordinate and process customer requests for flight changes, name amendments, seat releases, cancellations, and special requests, ensuring customer satisfaction and adherence to policies.<\/li>
Insurance Expertise:<\/strong> Act as the primary point of contact for all travel insurance-related matters within the Group Desk, including product benefits, claims assistance, onboarding, and general inquiries.<\/li><\/ul>
2. Booking Creation and Management:<\/strong><\/p>
Booking Creation:<\/strong> Create and manage bookings based on valid Flight Requests (FR) received from agents or customers, ensuring accuracy and compliance with airline policies.<\/li>
Insurance Cross-Selling:<\/strong> Proactively cross-sell travel insurance to agents or customers when Flight Requests are received without insurance add-ons, highlighting the benefits and value of the Travel Insurance.<\/li>
Fare Override Requests:<\/strong> Submit fare override requests to the Revenue and Revenue Control (RRC) team and diligently follow up to ensure timely resolution.<\/li>
Booking Confirmations:<\/strong> Confirm bookings and communicate details to agents, ensuring all necessary documentation and insurance add-ons are included.<\/li>
Audit Report Maintenance:<\/strong> Regularly update and maintain the Group Desk Audit Report to ensure accuracy and compliance with internal and external audit requirements.<\/li><\/ul>
3. Payment Collection and Follow-Up:<\/strong><\/p>
Payment Oversight:<\/strong> Manage the collection of payments, including Booking Service Fees (BSF), deposits, and full payments, ensuring timely and accurate processing.<\/li>
Payment Reminders:<\/strong> Send timely payment reminders to agents to ensure payments are received within the stipulated deadlines, minimizing delays and discrepancies.<\/li><\/ul>

<\/p>
Job Requirements:<\/strong><\/p>
Requirements:<\/p>
A minimum of one to two years of working experience in group desk operations, customer service, or travel insurance is preferred. Fresh graduates with internship experience related to marketing support or insurance lines are welcome to apply.<\/li>
Detail-oriented with the ability to handle complex booking and payment processes, ensuring accuracy and compliance.<\/li>
Proficient in using booking management systems, email communication tools, and Microsoft Office Suite.<\/li>
This position operates primarily in an office environment at Sepang, which has standard working hours.<\/li>
Ability to work independently and collaboratively as part of a team, fostering a positive and productive work environment.<\/li>
Excellent command of both written and spoken English and other languages will be a plus.<\/li><\/ul>
<\/p>
Diversity & Inclusion Commitment<\/p>
The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.<\/em><\/p>

<\/p>
We try make sure everyone has a fair chance to work with us, no matter where they\u2019re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone\u2019s ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.<\/em><\/p>","schedule":"{\"career\": {\"post\": {\"date\": \"2025-04-27T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2025-04-28T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"updated\": 1, \"external\": {\"post\": {\"date\": \"2025-04-27T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2025-04-28T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"internal\": {\"post\": {\"date\": \"2025-04-27T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2025-04-28T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}}","job_board":"[\"jobstore\"]","on_job_board":1,"published_at":"2025-05-28T16:00:00.000Z","terminated_at":null,"refreshed_at":"2025-05-28T16:00:00.000Z","created_at":"2025-04-28T01:45:48.000Z","updated_at":"2025-05-28T16:00:00.000Z","loa":null,"central_job_type":"Full-Time","central_job_level":"10002","careerPostDate":"2025-04-27 16:00:00","careerTerminateDate":null},{"id":1848538,"employer_id":499498,"manager_id":516942,"requisition_id":1987,"field_of_study":"[\"All Business Field\", \"Computer Science \/ Information Technology\"]","language":"{\"jd\": true, \"jp\": true, \"jr\": true, \"spoken\": [\"English\"], \"written\": []}","skill":"[\"Communication\", \"MS Word\", \"Project Management\", \"Team Management\", \"MS Powerpoint\"]","education":"[4]","alias_id":22,"user_id":511859,"external_id":"1848538","external_site":"https:\/\/jobs-tunes.talentcloud.ai\/tuneprotect\/job\/?id=1848538","facebook_tab":0,"external_listing":0,"view":0,"apply":0,"status":1,"rank":3,"on_linkedin":0,"type":"F","job_grade":"Senior Executive","notification_type":0,"map_visibility":1,"package":1,"locality":"MY","locality_city":"Kuala Lumpur","department":1075,"category":"fin","subcategory":null,"level":3,"experience":3,"country":"MY","address":"Level 9, Wisma Capital A, 19, Lorong Dungun, Damansara Heights","zip":null,"area":"WP Kuala Lumpur","state":"WP Kuala Lumpur","city":"Kuala Lumpur","show_salary":0,"salary_min":4000,"salary_max":5000,"salary_period":1,"salary_currency":"MYR","logo_url":"asset-tunes.talentcloud.ai\/uploads\/image\/499498\/Jre5FNwhoTRfGD6E.tiff","banner_url":"asset.talentcloud.ai\/images\/ats\/career_bg.jpg","company_url":null,"company_email":"","company":"Tune Insurance Malaysia Berhad","linkedin_name":null,"industry":0,"title":"PMO Specialist","summary":null,"description":"
Job Brief:<\/strong><\/p>
We are seeking a highly organized and detail-oriented Associate PMO Administartor to support project management initiatives and ensure operational efficiency. This role involves working closely with Project Managers and Leads across multiple functions, including technology, to deliver projects on time, manage risks effectively, and ensure budgetary adherence. Join our dynamic team and play a pivotal role in driving innovative projects within the general insurance industry.<\/p>

<\/p>
Job Responsibilities:<\/strong><\/p>

<\/p>
Project Coordination & Support<\/strong><\/p>
Assist Project Managers in driving projects from planning to execution.<\/li>
Gather and analyze project data to support informed decision-making.<\/li>
Identify and resolve potential bottlenecks to optimize efficiency and cost management.<\/li><\/ul>
Risk & Change Management<\/strong><\/p>
Track key project risks, dependencies, and resolutions.<\/li>
Maintain the Project Risk Register and escalate concerns when necessary.<\/li>
Document and track change management activities for continuous improvement.<\/li><\/ul>
Financial & Resource Management<\/strong><\/p>
Consolidate and report project financials for both internal and external stakeholders.<\/li>
Monitor project budgets, track expenditures, and provide budget vs. actual updates.<\/li>
Process vendor invoices and ensure timely payments.<\/li>
Track resource utilization and share regular updates with the team.<\/li><\/ul>
Performance & Reporting<\/strong><\/p>
Establish key metrics to measure project progress and operational improvements.<\/li>
Support cross-functional teams in gathering data and reporting project updates.<\/li><\/ul>

<\/p>
Job Requirements:<\/strong><\/p>

<\/p>
Bachelor\u2019s degree, preferably in Information Technology (IT), Business Studies, or Insurance.<\/li>
3 to 5 years<\/strong> of experience in project coordination or administration, preferably in insurance or financial services.<\/strong><\/li>
Familiarity with Agile frameworks<\/li>
Strong organizational, analytical, and problem-solving skills.<\/li>
Effective communicator with excellent interpersonal skills.<\/li>
Proficiency in verbal and written English.<\/li>
Advanced proficiency in MS Office (Excel, PowerPoint, Word).<\/li>
General knowledge of insurance business operations and project management principles.<\/li>
Ability to manage tasks at various levels of detail effectively.<\/li>
Experience collaborating with cross-functional teams to gather data and ensure progress updates.<\/li>
Ability to work independently and collaboratively in a fast-paced environment.<\/li>
Bonus Points:<\/strong> Prior experience in the insurance industry or a Scrum Master Certification (CSM).<\/li><\/ul>

<\/p>
Diversity & Inclusion Commitment<\/p>
The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.<\/em><\/p>

<\/p>
We try make sure everyone has a fair chance to work with us, no matter where they\u2019re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone\u2019s ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.<\/em><\/p>","schedule":"{\"career\": {\"post\": {\"date\": \"2025-04-13T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2025-04-14T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"updated\": 1, \"external\": {\"post\": {\"date\": \"2025-04-13T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2025-04-14T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"internal\": {\"post\": {\"date\": \"2025-04-13T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2025-04-14T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}}","job_board":"[\"jobstore\"]","on_job_board":1,"published_at":"2025-06-14T16:00:00.000Z","terminated_at":null,"refreshed_at":"2025-06-14T16:00:00.000Z","created_at":"2025-04-14T06:55:37.000Z","updated_at":"2025-06-14T16:00:00.000Z","loa":null,"central_job_type":"Full-Time","central_job_level":"10002","careerPostDate":"2025-04-13 16:00:00","careerTerminateDate":null},{"id":1848537,"employer_id":499498,"manager_id":501290,"requisition_id":1986,"field_of_study":"[\"All Business Field\"]","language":"{\"jd\": true, \"jp\": true, \"jr\": true, \"spoken\": [\"English\"], \"written\": []}","skill":"[\"Communication\", \"MS Excel \", \"MS Powerpoint\", \"MS Word\", \"Project Management\"]","education":"[4]","alias_id":22,"user_id":511859,"external_id":"1848537","external_site":"https:\/\/jobs-tunes.talentcloud.ai\/tuneprotect\/job\/?id=1848537","facebook_tab":0,"external_listing":0,"view":0,"apply":0,"status":1,"rank":3,"on_linkedin":0,"type":"F","job_grade":"Executive","notification_type":0,"map_visibility":1,"package":1,"locality":"MY","locality_city":"Kuala Lumpur","department":1070,"category":"fin","subcategory":null,"level":3,"experience":1,"country":"MY","address":"Level 9, Wisma Capital A, 19, Lorong Dungun, Damansara Heights","zip":null,"area":"WP Kuala Lumpur","state":"WP Kuala Lumpur","city":"Kuala Lumpur","show_salary":0,"salary_min":3500,"salary_max":4000,"salary_period":1,"salary_currency":"MYR","logo_url":"asset-tunes.talentcloud.ai\/uploads\/image\/499498\/Jre5FNwhoTRfGD6E.tiff","banner_url":"asset.talentcloud.ai\/images\/ats\/career_bg.jpg","company_url":null,"company_email":"","company":"Tune Insurance Malaysia Berhad","linkedin_name":null,"industry":0,"title":"Executive, Pricing","summary":null,"description":"
Job Brief:<\/strong><\/p>
Assist in motor technical pricing and portfolio analysis. <\/span><\/p>

<\/p>
Job Responsibilities:<\/strong><\/p>

<\/p>
Assist with the technical pricing and analysis of Personal Lines, including Motor, Fire, Personal Accident (PA), and Health insurance.<\/li>
Ensure system accuracy and implement changes in pricing, which includes specifying cases and conducting User Acceptance Tests (UAT).<\/li>
Manage the internal data warehouse and prepare routine reports to monitor and track key performance indicators for Motor, Fire, PA, and other classes as needed.<\/li>
Support various initiatives related to Pricing, Product, and Underwriting.<\/li>
Assist in preparing data or reports for required regulatory submissions.<\/li><\/ul>
Job Requirements:<\/strong><\/p>

<\/p>
Degree in Actuarial Science, Data Science, Mathematics or equivalent. <\/li>
2 years working experience in Insurance or Pricing will be of advantage. <\/li>
Process basic programming skills (e.g. Excel VBA, SQL, SAS, R, Python) <\/li>
Strong analytical skills, understanding the business and able to provide data-driven insights.  <\/li>
Good progress in actuarial examination. <\/li>
Excellent command of English, both written and verbal<\/li><\/ul>

<\/p>
Diversity & Inclusion Commitment<\/p>
The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.<\/em><\/p>
<\/em><\/p>
We try make sure everyone has a fair chance to work with us, no matter where they\u2019re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone\u2019s ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.<\/em><\/p>","schedule":"{\"career\": {\"post\": {\"date\": \"2025-04-08T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2025-04-09T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"updated\": 1, \"external\": {\"post\": {\"date\": \"2025-04-08T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2025-04-09T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"internal\": {\"post\": {\"date\": \"2025-04-08T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2025-04-09T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}}","job_board":"[\"jobstore\"]","on_job_board":1,"published_at":"2025-06-09T16:00:00.000Z","terminated_at":null,"refreshed_at":"2025-06-09T16:00:00.000Z","created_at":"2025-04-09T09:18:26.000Z","updated_at":"2025-06-09T16:00:00.000Z","loa":null,"central_job_type":"Full-Time","central_job_level":"10002","careerPostDate":"2025-04-08 16:00:00","careerTerminateDate":null},{"id":1848521,"employer_id":499498,"manager_id":499767,"requisition_id":1970,"field_of_study":"[\"Finance \/ Accountancy \/ Banking\", \"Business Studies \/ Administration \/ Management\"]","language":"{\"jd\": true, \"jp\": true, \"jr\": true, \"spoken\": [\"English\", \"Malay\"], \"written\": []}","skill":"[\"Customer Service\", \"Communication\", \"MS Excel \", \"Problem solving\", \"MS Word\", \"MS Powerpoint\"]","education":"[4]","alias_id":22,"user_id":509338,"external_id":"1848521","external_site":"https:\/\/jobs-tunes.talentcloud.ai\/tuneprotect\/job\/?id=1848521","facebook_tab":0,"external_listing":0,"view":0,"apply":0,"status":1,"rank":3,"on_linkedin":0,"type":"F","job_grade":"Senior Manager","notification_type":0,"map_visibility":1,"package":1,"locality":"MY","locality_city":"Kuala Lumpur","department":1073,"category":"fin","subcategory":null,"level":4,"experience":5,"country":"MY","address":"Level 9, Wisma Capital A, 19, Lorong Dungun, Damansara Heights","zip":null,"area":"WP Kuala Lumpur","state":"WP Kuala Lumpur","city":"Kuala Lumpur","show_salary":0,"salary_min":10000,"salary_max":15000,"salary_period":1,"salary_currency":"MYR","logo_url":"asset-tunes.talentcloud.ai\/uploads\/image\/499498\/Jre5FNwhoTRfGD6E.tiff","banner_url":"asset.talentcloud.ai\/images\/ats\/career_bg.jpg","company_url":null,"company_email":"steven.wong@tuneprotect.com","company":"Tune Insurance Malaysia Berhad","linkedin_name":null,"industry":0,"title":"Product Proposition Manager (Lifestyle & Travel)","summary":null,"description":"
POSITION SUMMARY: <\/strong><\/p>
This position is responsible to assist on execution of Tune Protect Group\u2019s product strategy encompassing all customer segments and various stages of product development life cycle to support the company business objective. <\/p>
JOB RESPONSIBILITIES: <\/strong><\/p>
\u00b7      Develop and articulate a clear compelling product proposition that aligns with business goals and customer needs.<\/p>
\u00b7      Lead market analysis to identify customer pain points, competitive landscape, and emerging trends to shape product propositions.<\/p>
\u00b7      Collaborate with cross-functional team to ensure that product features align with the overall proposition.<\/p>
\u00b7      Lead cross-functional team to ensure successful product proposition development and launch.<\/p>
\u00b7      Collect and analyze data on market trends, consumers behaviors and competitor activities to identify market opportunities.<\/p>
\u00b7      Prepare detailed presentation, summarizing marketing findings and strategic recommendation to upper management. <\/p>
Carry out any other ad-hoc tasks as and when assigned by supervisor<\/p>

<\/p>
QUALIFICATIONS <\/strong><\/p>
\u00b7      Degree in any discipline<\/p>
\u00b7      Minimum 5 years of experience in managerial position<\/p>
\u00b7      Travel Industry \/ Insurance \/ Insurtech background is an advantage<\/p>
OTHER REQUIREMENTS<\/strong><\/p>
\u00b7      Experience in business project management<\/p>
\u00b7      Excellent command in written and spoken English<\/p>
\u00b7    Possess a \u2018Solution mindset\u2019 that focus on finding practical answer and opportunities. <\/p>","schedule":"{\"career\": {\"post\": {\"date\": \"2025-01-21T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2025-01-22T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"updated\": 1, \"external\": {\"post\": {\"date\": \"2025-01-21T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2025-01-22T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"internal\": {\"post\": {\"date\": \"2025-01-21T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2025-01-22T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}}","job_board":"[\"jobstore\"]","on_job_board":1,"published_at":"2025-05-25T16:00:00.000Z","terminated_at":null,"refreshed_at":"2025-05-25T16:00:00.000Z","created_at":"2025-01-22T05:52:26.000Z","updated_at":"2025-05-25T16:00:00.000Z","loa":null,"central_job_type":"Full-Time","central_job_level":"10015","careerPostDate":"2025-01-21 16:00:00","careerTerminateDate":null},{"id":1848544,"employer_id":499498,"manager_id":506479,"requisition_id":1993,"field_of_study":"[\"All Business Field\", \"Business Studies \/ Administration \/ Management\"]","language":"{\"jd\": true, \"jp\": true, \"jr\": true, \"spoken\": [\"Malay\", \"English\"], \"written\": []}","skill":"[\"Communication\", \"MS Excel \", \"MS Word\", \"Teamwork\", \"Responsible \"]","education":"[4]","alias_id":22,"user_id":511859,"external_id":"1848544","external_site":"https:\/\/jobs-tunes.talentcloud.ai\/tuneprotect\/job\/?id=1848544","facebook_tab":0,"external_listing":0,"view":0,"apply":0,"status":1,"rank":3,"on_linkedin":0,"type":"F","job_grade":"Executive","notification_type":0,"map_visibility":1,"package":1,"locality":"MY","locality_city":"Kuala Lumpur","department":1027,"category":"fin","subcategory":null,"level":3,"experience":0,"country":"MY","address":"Level 9, Wisma Capital A, 19, Lorong Dungun, Damansara Heights","zip":null,"area":"WP Kuala Lumpur","state":"WP Kuala Lumpur","city":"Kuala Lumpur","show_salary":0,"salary_min":3000,"salary_max":3300,"salary_period":1,"salary_currency":"MYR","logo_url":"asset-tunes.talentcloud.ai\/uploads\/image\/499498\/Jre5FNwhoTRfGD6E.tiff","banner_url":"asset.talentcloud.ai\/images\/ats\/career_bg.jpg","company_url":null,"company_email":"","company":"Tune Insurance Malaysia Berhad","linkedin_name":null,"industry":0,"title":"Policy Processing Associate","summary":null,"description":"
Tune Protect strives to be the go-to insurtech for millennials and Gen Z. We are listed on the main market of Bursa Malaysia since 2013 where our main business is insurance, reinsurance and going forward - insurance technology solutions! We are simplifying consumer's experience with different products and technology that complement consumer's lifestyle needs! <\/em> <\/p>
\u202f<\/em> <\/p>
There\u2019s a lot of things happening at Tune Protect and we are looking for creative, agile, independent and fast paced - all rounder hustlers to join us on this challenging, yet amazing journey. If you\u2019re experimental and aren\u2019t afraid to make mistakes, welcome!<\/em> <\/p>
\u202f<\/em> <\/p>
Job Description:<\/p>
To learn the issuance and endorsement processing for all products  <\/li>
Responsible for Policy\/Endorsement issuance\u202fand any other functions within Policy Processing within the set SLA <\/li>
Follow up with Business Units\/Branches on incomplete documentation\/information for policy\/endorsement issuance <\/li>
Promptly respond to Business Unit\/Branches inquiries relating to Policy Servicing matters. <\/li>
Ensure compliance with SOP\/regulatory guidelines\/company policies. <\/li>
To perform testing on new products\/enhancements to be implemented <\/li>
To attend to inquiries from customers (internal\/external) <\/li>
Counter related: <\/li>
To attend to walk-in customers\/intermediaries' inquiries\/requests as per the agreed service level. <\/li>
Handle complaints by walk-in customer over-the-counter <\/li>
Any other matters\/tasks assigned when required.<\/li><\/ul>
Job Requirement:<\/p>
Candidate should possess a Bachelor Degree or equivalent in related administrative field or Business Studies \/ Administration \/ Management<\/li>
Fresh graduates are encouraged to apply<\/li>
Good communication skills in Malay, English language for both spoken and written<\/li><\/ul>

<\/p>
Diversity & Inclusion Commitment<\/u><\/em><\/p>
The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.<\/em><\/p>

<\/p>
We try make sure everyone has a fair chance to work with us, no matter where they\u2019re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone\u2019s ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.<\/em><\/p>","schedule":"{\"career\": {\"post\": {\"date\": \"2025-05-21T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2025-05-22T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"updated\": 1, \"external\": {\"post\": {\"date\": \"2025-05-21T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2025-05-22T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"internal\": {\"post\": {\"date\": \"2025-05-21T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2025-05-22T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}}","job_board":"[\"jobstore\"]","on_job_board":1,"published_at":"2025-05-22T03:13:46.000Z","terminated_at":null,"refreshed_at":"2025-05-22T03:13:46.000Z","created_at":"2025-05-19T09:41:37.000Z","updated_at":"2025-05-22T16:00:00.000Z","loa":null,"central_job_type":"Full-Time","central_job_level":"10002","careerPostDate":"2025-05-21 16:00:00","careerTerminateDate":null},{"id":1848535,"employer_id":499498,"manager_id":513651,"requisition_id":1984,"field_of_study":"[\"Finance \/ Accountancy \/ Banking\"]","language":"{\"jd\": true, \"jp\": true, \"jr\": true, \"spoken\": [\"English\"], \"written\": []}","skill":"[\"MS Word\", \"MS Excel \", \"MS Powerpoint\", \"Problem solving\", \"Communication\"]","education":"[4]","alias_id":0,"user_id":517192,"external_id":"1848535","external_site":"https:\/\/jobs-tunes.talentcloud.ai\/tuneprotect\/job\/?id=1848535","facebook_tab":0,"external_listing":0,"view":0,"apply":0,"status":1,"rank":3,"on_linkedin":0,"type":"C","job_grade":"Intern","notification_type":0,"map_visibility":1,"package":1,"locality":"MY","locality_city":"Kuala Lumpur","department":1023,"category":"fin","subcategory":null,"level":1,"experience":0,"country":"MY","address":"Level 9, Wisma Tune, No. 19, Lorong Dungun,Damansara Heights, 50490 Kuala Lumpur, Malaysia","zip":null,"area":"Kuala Lumpur","state":"Kuala Lumpur","city":"Kuala Lumpur","show_salary":0,"salary_min":1000,"salary_max":1000,"salary_period":1,"salary_currency":"MYR","logo_url":"asset-tunes.talentcloud.ai\/uploads\/image\/499498\/Jre5FNwhoTRfGD6E.tiff","banner_url":"asset.talentcloud.ai\/images\/ats\/career_bg.jpg","company_url":null,"company_email":"","company":"Tune Protect Group Berhad","linkedin_name":null,"industry":0,"title":"Finance Intern","summary":null,"description":"
Job Brief:<\/strong><\/p>
Are you looking for an internship where you can sharpen your finance skills and gain real-world experience? Good news\u2014we\u2019re looking for someone like you! Hop into Tune with us and get hands-on exposure to finance operations.<\/p>
Job Responsibilities:<\/strong><\/p>
Assist in clearing outstanding balances for agency, direct client, and corporate client accounts.<\/li>
Reconcile accounts to ensure accuracy and financial integrity.<\/li>
Learn to raise journal entries and match transactions correctly.<\/li>
Coordinate with different departments to ensure compliance and proper documentation.<\/li>
Support other finance-related tasks as assigned by your supervisor.<\/li><\/ul>

<\/p>
What We\u2019re Looking For:<\/strong><\/h3>

<\/p>
Currently pursuing a degree in Finance, Accounting, or a related field.<\/li>
Familiarity with Microsoft Excel (bonus points if you know basic formulas!).<\/li>
Strong attention to detail and a knack for working with numbers.<\/li>
Good communication skills in English (both spoken and written).<\/li>
A team player with a proactive attitude and willingness to learn.<\/li><\/ul>

<\/p>
Diversity & Inclusion Commitment<\/p>
The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.<\/em><\/p>
<\/em><\/p>
We try make sure everyone has a fair chance to work with us, no matter where they\u2019re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone\u2019s ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.<\/em><\/p>","schedule":"{\"career\": {\"post\": {\"date\": \"\", \"type\": 1, \"value\": \"\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"updated\": 1, \"external\": {\"post\": {\"date\": \"\", \"type\": 1, \"value\": \"\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"internal\": {\"post\": {\"date\": \"\", \"type\": 1, \"value\": \"\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}}","job_board":"[\"jobstore\"]","on_job_board":0,"published_at":"2025-05-21T16:00:00.000Z","terminated_at":null,"refreshed_at":"2025-05-21T16:00:00.000Z","created_at":"2025-03-21T01:54:41.000Z","updated_at":"2025-05-21T16:00:00.000Z","loa":null,"central_job_type":"Internship","central_job_level":"10000","careerPostDate":null,"careerTerminateDate":null},{"id":1848545,"employer_id":499498,"manager_id":514778,"requisition_id":1994,"field_of_study":"[\"All Business Field\"]","language":"{\"jd\": true, \"jp\": true, \"jr\": true, \"spoken\": [\"English\"], \"written\": []}","skill":"[\"Communication\", \"Customer Service\", \"MS Word\", \"Team Management\", \"Project Management\"]","education":"[4]","alias_id":22,"user_id":511859,"external_id":"1848545","external_site":"https:\/\/jobs-tunes.talentcloud.ai\/tuneprotect\/job\/?id=1848545","facebook_tab":0,"external_listing":0,"view":0,"apply":0,"status":1,"rank":3,"on_linkedin":0,"type":"F","job_grade":"Manager","notification_type":0,"map_visibility":1,"package":1,"locality":"MY","locality_city":"Kuala Lumpur","department":1002,"category":"fin","subcategory":null,"level":4,"experience":5,"country":"MY","address":"Level 9, Wisma Capital A, 19, Lorong Dungun, Damansara Heights","zip":null,"area":"WP Kuala Lumpur","state":"WP Kuala Lumpur","city":"Kuala Lumpur","show_salary":0,"salary_min":5000,"salary_max":7000,"salary_period":1,"salary_currency":"MYR","logo_url":"asset-tunes.talentcloud.ai\/uploads\/image\/499498\/Jre5FNwhoTRfGD6E.tiff","banner_url":"asset.talentcloud.ai\/images\/ats\/career_bg.jpg","company_url":null,"company_email":"","company":"Tune Insurance Malaysia Berhad","linkedin_name":null,"industry":0,"title":"Marketing Officer (Travel Business)","summary":null,"description":"
Job Brief:<\/strong><\/p>
We are seeking a Marketing Officer (Travel Business)<\/strong> to support our B2B Travel team in expanding and engaging with certified travel agents and organizations in Malaysia. This role is key to driving visibility, partner engagement, and product awareness in the B2B travel ecosystem, including IATA-certified agents, Travel Management Companies (TMCs), Destination Management Companies (DMCs), wholesalers, and related travel entities.<\/p>
The ideal candidate has 2 to 5 years of experience<\/strong> in marketing, business development, or travel-related roles, with a strong understanding of the B2B travel landscape.<\/p>

<\/p>
Job Responsibilities:<\/strong><\/p>
1. <\/span>Marketing Strategy & Campaign Execution<\/strong><\/p>
Develop and execute marketing plans to promote B2B travel products and services.<\/li>
Coordinate integrated campaigns across digital, print, and event platforms to drive partner engagement and product adoption.<\/li>
Support lead generation efforts through content creation, partner outreach, and co-branded initiatives.<\/li><\/ul>
2. <\/span>Partner Engagement & Events<\/strong><\/p>
Organize and participate in roadshows, trade fairs, and industry conferences to increase visibility and build brand presence.<\/li>
Collaborate with certified travel agents and B2B partners on joint marketing activities.<\/li>
Build strong, professional relationships with key stakeholders in the travel trade industry.<\/li><\/ul>
3. <\/span>Sales & Market Support<\/strong><\/p>
Assist in aligning marketing strategies with sales goals to support business growth.<\/li>
Track campaign performance, partner feedback, and market trends to provide actionable insights.<\/li>
Maintain marketing reports, sales support materials, and partner communications.<\/li><\/ul>
4. <\/span>Technology & Platform Support<\/strong><\/p>
Promote and support the adoption of the B2B booking portal and related tools.<\/li>
Conduct basic training and onboarding for partners on using the platform effectively.<\/li>
Gather user feedback to suggest enhancements that improve the partner experience.<\/li><\/ul>

<\/p>
Job Requirements:<\/strong><\/p>
Education:<\/strong><\/p>
Bachelor's degree in Marketing, Business Administration, Tourism, or a related field.<\/li><\/ul>
Experience:<\/strong><\/p>
2 to 5 years<\/strong> of experience in marketing or business development within the travel or tourism industry.<\/li>
Experience working with B2B travel agents, IATA-affiliated entities, or travel distribution partners is preferred.<\/li><\/ul>
Skills & Competencies:<\/strong><\/p>
Marketing Knowledge:<\/strong> Experience with campaign planning, event execution, and digital marketing.<\/li>
Travel Industry Insight:<\/strong> Familiarity with travel agency operations, IATA certification, and travel management processes.<\/li>
Communication Skills:<\/strong> Strong verbal and written communication skills in English. Proficiency in Chinese (Mandarin or Cantonese) is an added advantage.<\/li>
Technology Savvy:<\/strong> Comfortable using CRM systems, online booking tools, and B2B portals.<\/li>
Event & Partner Management:<\/strong> Proven ability to organize marketing events and manage B2B partnerships.<\/li>
Results-Oriented:<\/strong> Ability to meet deadlines, support KPIs, and contribute to revenue and engagement goals.<\/li><\/ul>

<\/p>

<\/p>
Diversity & Inclusion Commitment<\/p>
The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.<\/em><\/p>

<\/p>
We try make sure everyone has a fair chance to work with us, no matter where they\u2019re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone\u2019s ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.<\/em><\/p>","schedule":"{\"career\": {\"post\": {\"date\": \"2025-05-19T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2025-05-20T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"updated\": 1, \"external\": {\"post\": {\"date\": \"2025-05-19T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2025-05-20T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"internal\": {\"post\": {\"date\": \"2025-05-19T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2025-05-20T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}}","job_board":"[\"jobstore\"]","on_job_board":1,"published_at":"2025-05-20T02:28:24.000Z","terminated_at":null,"refreshed_at":"2025-05-20T02:28:24.000Z","created_at":"2025-05-20T02:24:57.000Z","updated_at":"2025-05-20T16:00:00.000Z","loa":null,"central_job_type":"Full-Time","central_job_level":"10003","careerPostDate":"2025-05-19 16:00:00","careerTerminateDate":null},{"id":1848534,"employer_id":499498,"manager_id":499744,"requisition_id":1983,"field_of_study":"[\"All Business Field\"]","language":"{\"jd\": true, \"jp\": true, \"jr\": true, \"spoken\": [\"English\"], \"written\": []}","skill":"[\"Communication\", \"Customer Service\", \"Negotiation\", \"Problem solving\", \"Project Management\"]","education":"[4, 3]","alias_id":8,"user_id":511859,"external_id":"1848534","external_site":"https:\/\/jobs-tunes.talentcloud.ai\/tuneprotect\/job\/?id=1848534","facebook_tab":0,"external_listing":0,"view":0,"apply":0,"status":1,"rank":3,"on_linkedin":0,"type":"F","job_grade":"Executive","notification_type":0,"map_visibility":1,"package":1,"locality":"MY","locality_city":"Bayan Lepas","department":1014,"category":"fin","subcategory":null,"level":3,"experience":0,"country":"MY","address":"No. 29-G, 29-1, 29-2 Persiaran Bayan Indah Bayan Bay","zip":null,"area":"Pulau Pinang","state":"Pulau Pinang","city":"Bayan Lepas","show_salary":0,"salary_min":3000,"salary_max":3500,"salary_period":1,"salary_currency":"MYR","logo_url":"asset-tunes.talentcloud.ai\/uploads\/image\/499498\/Jre5FNwhoTRfGD6E.tiff","banner_url":"asset.talentcloud.ai\/images\/ats\/career_bg.jpg","company_url":null,"company_email":"aliff.rosli@tuneprotect.com","company":"TPM Penang","linkedin_name":null,"industry":0,"title":"Marketing Support Associate (Penang)","summary":null,"description":"
Job Brief:<\/strong><\/p>
We are looking for a self-motivated marketing support role focusing on accounting and claims specialists to perform a range of accounting functions, such as payment processing, account reconciliations, claims inquiries, and maintaining financial records for the company. The successful candidate will have solid accounting experience working with SAP, as well as the capacity to multitask effectively. This position requires strong analytical capabilities and attention to detail, as well as the ability to work independently and collaboratively.  <\/span><\/p>
Job Responsibilities:<\/strong><\/p>
Accounting: <\/p>
Payment Voucher Processing Complete payment vouchers for approval ensuring that they are prepared, verified, and processed within established time frames.  <\/li>
Process payments only after all necessary documentation and approvals are received.  <\/li><\/ul>
Reconciliation: <\/p>
Perform reconciliations of accounts on a regular basis which includes bank statement, ledgers and any other financial records.  <\/li>
Analyze financial data and find variances and discrepancies to resolve financial data issues. <\/li><\/ul>
Contra Entries and SOA Updates: <\/p>
Process contra entries and Statements of Account (SOA) for update and ensure accuracy.  <\/li>
As necessary, provide SOAs for identified relevant stakeholders. <\/li><\/ul>
Premium Updates and Error Resolution: <\/p>
Resolve discrepancies and update overdue premium records in SAP.  <\/li>
Remove discrepancies in premium records in SAP to help give accurate financial reports. <\/li><\/ul>
Petty Cash Management: <\/p>
Manage petty cash and ensure that there is adequate documentation for every single transaction and balance reconciliation.  <\/li>
Ensure proper documentation for every transaction and regularly reconcile petty cash balances. <\/li><\/ul>
Commission Checking <\/p>
Verify and reconcile commission payments to ensure accuracy and compliance with policies. <\/li><\/ul>
Claim Enquiry Management <\/p>
Handle in-house and external claim enquiries, ensuring timely and accurate resolution. <\/li>
Investigate and resolve claim-related financial discrepancies. <\/li><\/ul>
Claims Processing and Documentation <\/p>
Process claims through FLO system and update claim details. <\/li>
Prepare and organize claim documents for approval, ensuring compliance with accounting standards. <\/li>
Confirm claim approvals and update claim status in the system. <\/li>
Financial Reporting for Claims <\/li>
Assist in preparing financial reports related to claims, including tracking claim payouts and recoveries. <\/li>
To undertake any other specific task assigned if any <\/li><\/ul>

<\/p>
Job Requirements:<\/strong><\/p>
Candidate should possess a Diploma \/ Advanced Diploma or equivalent in Business Studies \/ Administration \/ Accounting. <\/li>
Proficiency in reconciliations and financial data analysis. <\/li>
Ability to maintain accurate and up-to-date financial records. <\/li>
Good communication skills in English and Malay language for both spoken and written. <\/li>
Proven experience in accounting, financial reconciliation, and claims management. <\/li>
Strong analytical and problem-solving skills. <\/li>
Excellent attention to detail and organizational abilities<\/li><\/ul>

<\/p>
Diversity & Inclusion Commitment<\/p>
The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.<\/em><\/p>
We try make sure everyone has a fair chance to work with us, no matter where they\u2019re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone\u2019s ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.<\/em><\/p>","schedule":"{\"career\": {\"post\": {\"date\": \"2025-03-18T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2025-03-19T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"updated\": 1, \"external\": {\"post\": {\"date\": \"2025-03-18T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2025-03-19T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"internal\": {\"post\": {\"date\": \"2025-03-18T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2025-03-19T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}}","job_board":"[\"jobstore\"]","on_job_board":1,"published_at":"2025-05-19T16:00:00.000Z","terminated_at":null,"refreshed_at":"2025-05-19T16:00:00.000Z","created_at":"2025-03-19T03:09:32.000Z","updated_at":"2025-05-19T16:00:00.000Z","loa":null,"central_job_type":"Full-Time","central_job_level":"10002","careerPostDate":"2025-03-18 16:00:00","careerTerminateDate":null},{"id":1848528,"employer_id":499498,"manager_id":505850,"requisition_id":1977,"field_of_study":"[\"All Business Field\"]","language":"{\"jd\": true, \"jp\": true, \"jr\": true, \"spoken\": [\"English\"], \"written\": []}","skill":"[\"Communication\", \"MS Excel \", \"MS Word\", \"Negotiation\", \"Problem solving\"]","education":"[4]","alias_id":22,"user_id":511859,"external_id":"1848528","external_site":"https:\/\/jobs-tunes.talentcloud.ai\/tuneprotect\/job\/?id=1848528","facebook_tab":0,"external_listing":0,"view":0,"apply":0,"status":1,"rank":3,"on_linkedin":0,"type":"F","job_grade":"Executive","notification_type":0,"map_visibility":1,"package":1,"locality":"MY","locality_city":"Kuala Lumpur","department":1074,"category":"fin","subcategory":null,"level":3,"experience":0,"country":"MY","address":"Level 9, Wisma Capital A, 19, Lorong Dungun, Damansara Heights","zip":null,"area":"WP Kuala Lumpur","state":"WP Kuala Lumpur","city":"Kuala Lumpur","show_salary":0,"salary_min":3000,"salary_max":4000,"salary_period":1,"salary_currency":"MYR","logo_url":"asset-tunes.talentcloud.ai\/uploads\/image\/499498\/Jre5FNwhoTRfGD6E.tiff","banner_url":"asset.talentcloud.ai\/images\/ats\/career_bg.jpg","company_url":null,"company_email":"","company":"Tune Insurance Malaysia Berhad","linkedin_name":null,"industry":0,"title":"Marketing Officer ","summary":null,"description":"
Job Brief:<\/strong><\/p>
We\u2019re looking for a proactive and results-driven Marketing Officer to shape strategies, identify opportunities, and drive business growth. This role requires someone passionate about building partnerships, leading initiatives, and managing a team that thrives on achieving business objectives. If you have an eye for innovation, a knack for collaboration, and an interest in recruitment, we\u2019d love to hear from you!<\/p>
Job Responsibilities:<\/strong><\/p>
Formulate and implement strategies and propositions to meet business objectives, financial targets, and growth plans for Tune Protect AirAsia Sky Agents.<\/li>
Explore, identify, and develop a network of regional AirAsia Sky Agents, as well as opportunities through innovative distribution options.<\/li>
Develop and drive sales results along with marketing initiatives or projects to achieve financial targets.<\/li>
Lead collaboration with cross-functional teams to ensure that systems and procedures are ready for internal processes and those of AirAsia.<\/li>
Coordinate and manage relationships with the AirAsia Partnership and Sales & Distribution teams, leveraging these relationships for greater collective impact.<\/li>
Manage a team focused on Business Development and Support to ensure that business objectives are met, providing support to AirAsia and Sky Agents.<\/li><\/ul>
<\/p>

<\/p>
Job Requirements:<\/strong><\/p>
Education\/Skills:<\/p>
Education: Bachelor\u2019s degree in Business, Marketing, or a related field.<\/li>
Strong interpersonal and communication abilities.<\/li>
Proven track record in achieving sales and growth targets.<\/li>
Ability to lead and inspire teams towards success.<\/li>
Strategic thinking and problem-solving skills.<\/li><\/ul>

<\/p>
Diversity & Inclusion Commitment<\/p>
The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.<\/em><\/p>
<\/em><\/p>
We try make sure everyone has a fair chance to work with us, no matter where they\u2019re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone\u2019s ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.<\/em><\/p>","schedule":"{\"career\": {\"post\": {\"date\": \"2025-02-13T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2025-02-14T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"updated\": 1, \"external\": {\"post\": {\"date\": \"2025-02-13T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2025-02-14T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"internal\": {\"post\": {\"date\": \"2025-02-13T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2025-02-14T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}}","job_board":"[\"jobstore\"]","on_job_board":1,"published_at":"2025-05-17T16:00:00.000Z","terminated_at":null,"refreshed_at":"2025-05-17T16:00:00.000Z","created_at":"2025-02-14T03:59:22.000Z","updated_at":"2025-05-17T16:00:00.000Z","loa":null,"central_job_type":"Full-Time","central_job_level":"10002","careerPostDate":"2025-02-13 16:00:00","careerTerminateDate":null},{"id":1848527,"employer_id":499498,"manager_id":501296,"requisition_id":1976,"field_of_study":"[\"Computer Science \/ Information Technology\"]","language":"{\"jd\": true, \"jp\": true, \"jr\": true, \"spoken\": [\"English\"], \"written\": []}","skill":"[\"JavaScript\", \".NET Framework\", \".NET Core\", \"C#\", \"DevOps CI\/CD Principles\", \"MSSQL\", \"MySQL\", \"PostgreSQL\", \"Docker\", \"Jenkins\"]","education":"[4]","alias_id":21,"user_id":514481,"external_id":"1848527","external_site":"https:\/\/jobs-tunes.talentcloud.ai\/tuneprotect\/job\/?id=1848527","facebook_tab":0,"external_listing":0,"view":0,"apply":0,"status":1,"rank":3,"on_linkedin":0,"type":"F","job_grade":"Senior Executive","notification_type":50,"map_visibility":1,"package":1,"locality":"MY","locality_city":"Kuala Lumpur","department":1011,"category":"it","subcategory":null,"level":3,"experience":0,"country":"MY","address":"Level 9, Wisma Tune, 19, Lorong Dungun, Damansara Heights","zip":null,"area":"WP Kuala Lumpur","state":"WP Kuala Lumpur","city":"Kuala Lumpur","show_salary":0,"salary_min":3500,"salary_max":4700,"salary_period":1,"salary_currency":"MYR","logo_url":"asset-tunes.talentcloud.ai\/uploads\/image\/499498\/Jre5FNwhoTRfGD6E.tiff","banner_url":"asset.talentcloud.ai\/images\/ats\/career_bg.jpg","company_url":null,"company_email":"frankie.wong@tuneprotect.com","company":"White Label Sdn Bhd","linkedin_name":null,"industry":0,"title":"Developer","summary":null,"description":"
Job Requirement: <\/strong><\/p>
Responsibilities:<\/strong><\/p>
Participate in coding, developing, and back-end system support on existing and\/ or new systems.<\/p>
Develop and maintain standard and customised application.<\/p>
Respond to client\/user inquiries and addressing technical issues via email and Jira.<\/p>
Troubleshoot, diagnose, and resolve issues reported by clients\/users.<\/p>
Provide support for integrating and troubleshooting SOAP and REST APIs with client\/user.<\/p>
Assist client\/user in understanding and utilizing API functionalities effectively.<\/p>
Maintain technical documentation for internal use.<\/p>
<\/p>
Requirements:<\/strong><\/p>
Good command of spoken and written English is a must.<\/p>
Good attitude, hardworking and willing to learn.<\/p>
<\/p>
Essential Technical Skills \/ Knowledge:<\/strong><\/p>
Experience with programming language such as .NET Framework, .NET Core, C#, JavaScript.<\/p>
Experience with relational database (e.g.: MSSQL, MySQL, PostgreSQL).<\/p>
Familiarity with DevOps CI\/CD principles and related (e.g. Docker, Jenkins, Git).<\/p>
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