{"categories":[{"category":"fin","total":12},{"category":"it","total":8},{"category":"sale","total":2},{"category":"pr","total":1}],"area":[{"area":"Kuala Lumpur"},{"area":"Alor Setar"},{"area":"Level 9, Wisma Capital A, 19, Lorong Dungun, Damansara Heights, Kuala Lumpur"},{"area":"Headquarter"},{"area":"Level 9, Wisma Capital A, No. 19, Lorong Dungun, Damansara Heights, 50490 Kuala Lumpur, Malaysia, Kuala Lumpur"}],"employers":[{"id":499498,"name":"Tune Protect Group Berhad","website":"apps-tunes.talentcloud.ai","career_page":"jobs-tunes.talentcloud.ai\/tuneprotect","logo_url":"asset-tunes.talentcloud.ai\/uploads\/image\/499498\/Jre5FNwhoTRfGD6E.tiff"},{"id":500153,"name":"Demo TC","website":"apps-tunes.talentcloud.ai","career_page":"jobs-tunes.talentcloud.ai\/tctunes","logo_url":""}],"count":23,"data":[{"id":1848610,"employer_id":499498,"manager_id":515371,"requisition_id":2064,"field_of_study":"[\"Finance \/ Accountancy \/ Banking\", \"Economics\", \"All Business Field\"]","language":"{\"jd\": true, \"jp\": true, \"jr\": true, \"spoken\": [\"English\"], \"written\": []}","skill":"[\"Communication\", \"MS Excel \", \"Problem solving\", \"Negotiation\", \"Project Management\"]","education":"[4]","alias_id":22,"user_id":511859,"external_id":"1848610","external_site":"https:\/\/jobs-tunes.talentcloud.ai\/tuneprotect\/job\/?id=1848610","facebook_tab":0,"external_listing":0,"view":0,"apply":0,"status":1,"remark":null,"rank":3,"on_linkedin":0,"type":"F","job_grade":"Manager","notification_type":0,"map_visibility":1,"package":1,"locality":"MY","locality_city":"Kuala Lumpur","department":1023,"category":"fin","subcategory":null,"level":4,"experience":9,"country":"MY","address":"Level 9, Wisma Capital A, 19, Lorong Dungun, Damansara Heights","zip":null,"area":"WP Kuala Lumpur","state":"WP Kuala Lumpur","city":"Kuala Lumpur","show_salary":0,"salary_min":1000,"salary_max":13000,"salary_period":1,"salary_currency":"MYR","logo_url":"asset-tunes.talentcloud.ai\/uploads\/image\/499498\/Jre5FNwhoTRfGD6E.tiff","banner_url":"asset.talentcloud.ai\/images\/ats\/career_bg.jpg","company_url":null,"company_email":"","company":"Tune Insurance Malaysia Berhad","linkedin_name":null,"industry":0,"title":"Manager, Credit Control ","summary":null,"description":"Job Brief:<\/strong><\/p>The Credit Control Manager is responsible for managing the company's credit control and collection activities to ensure timely collection of outstanding payments and healthy cash flow. The role involves overseeing customer accounts, resolving billing and payment issues, monitoring credit risk, and leading the credit control team to achieve collection targets.<\/p>
Job Responsibilities:<\/strong><\/p>- Monitor customer outstanding balances and aging reports.<\/li>
- Ensure timely collection of payments and follow up on overdue accounts.<\/li>
- Review and approve customer credit limits and credit terms in accordance with company policies.<\/li>
- Investigate and resolve billing disputes, reconciliation issues, and payment discrepancies.<\/li>
- Work closely with Sales, Operations, Finance, and other departments to resolve customer account matters.<\/li>
- Prepare monthly reports on collections, aging, impairment, and credit control performance for management review.<\/li>
- Monitor unreconciled transactions and ensure timely resolution.<\/li>
- Maintain accurate records and supporting documents for audit purposes.<\/li>
- Identify opportunities to improve collection processes and strengthen internal controls.<\/li>
- Lead, guide, and support Credit Control Executives and Officers in their daily responsibilities.<\/li>
- Ensure compliance with company policies, financial procedures, and regulatory requirements.<\/li>
- Support system enhancement projects, including testing and implementation related to billing and collections.<\/li>
- Perform any other duties assigned by management from time to time<\/li><\/ul>
<\/p>
Job Requirements:<\/strong><\/p>- Bachelor's Degree in Finance, Accounting, Business Administration, or a related field.<\/li>
- Minimum 9 years of experience in credit control, collections, accounts receivable, or related functions.<\/li>
- Experience in corporate collections is required.<\/li>
- Experience in insurance or reinsurance-related collections is an added advantage.<\/li>
- Prior experience leading or supervising a team is preferred.<\/li>
- Strong analytical, reconciliation, and problem-solving skills.<\/li>
- Good communication and negotiation skills.<\/li>
- Proficient in Microsoft Excel and accounting\/ERP systems (e.g., SAP).<\/li>
- Able to work independently and manage multiple priorities effectively.<\/li>
- Good leadership and team management skills.<\/li>
- Detail-oriented with a strong sense of accountability and professionalism.<\/li><\/ul>
<\/p>
Diversity & Inclusion Commitment<\/p>
The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.<\/em><\/p> <\/em><\/p>We try make sure everyone has a fair chance to work with us, no matter where they\u2019re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone\u2019s ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.<\/em><\/p>","schedule":"{\"career\": {\"post\": {\"date\": \"2026-08-04T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2026-08-05T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"updated\": 1, \"external\": {\"post\": {\"date\": \"2026-08-04T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2026-08-05T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"internal\": {\"post\": {\"date\": \"2026-08-04T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2026-08-05T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}}","job_board":"[\"jobstore\"]","on_job_board":0,"published_at":"2026-10-05T16:00:00.000Z","terminated_at":null,"refreshed_at":"2026-10-05T16:00:00.000Z","created_at":"2026-08-05T03:41:27.000Z","updated_at":"2026-10-05T16:00:00.000Z","loa":null,"central_job_type":"Full-Time","central_job_level":"10003","careerPostDate":"2026-08-04 16:00:00","careerTerminateDate":null},{"id":1848620,"employer_id":499498,"manager_id":518255,"requisition_id":2074,"field_of_study":"[\"All Business Field\"]","language":"{\"jd\": true, \"jp\": true, \"jr\": true, \"spoken\": [\"English\", \"Malay\"], \"written\": []}","skill":"[\"underwriting\", \"MS Excel \", \"MS Powerpoint\", \"Problem solving\", \"Communication\"]","education":"[2, 3, 4]","alias_id":22,"user_id":518255,"external_id":"1848620","external_site":"https:\/\/jobs-tunes.talentcloud.ai\/tuneprotect\/job\/?id=1848620","facebook_tab":0,"external_listing":0,"view":0,"apply":0,"status":1,"remark":null,"rank":3,"on_linkedin":0,"type":"F","job_grade":"Manager","notification_type":0,"map_visibility":1,"package":1,"locality":"MY","locality_city":"Level 9, Wisma Capital A, 19, Lorong Dungun, Damansara Heights, Kuala Lumpur","department":1072,"category":"fin","subcategory":null,"level":4,"experience":6,"country":"MY","address":"Level 9, Wisma Capital A, 19, Lorong Dungun, Damansara Heights","zip":null,"area":"WP Kuala Lumpur","state":"WP Kuala Lumpur","city":"Kuala Lumpur","show_salary":0,"salary_min":9000,"salary_max":10000,"salary_period":1,"salary_currency":"MYR","logo_url":"asset-tunes.talentcloud.ai\/uploads\/image\/499498\/Jre5FNwhoTRfGD6E.tiff","banner_url":"asset.talentcloud.ai\/images\/ats\/career_bg.jpg","company_url":null,"company_email":"","company":"Tune Insurance Malaysia Berhad","linkedin_name":null,"industry":0,"title":"Manager, Underwriting (Engineering and Bond)","summary":null,"description":"Responsible for managing underwriting activities, portfolio performance, and system\/process improvements for the Engineering and Bond classes. The role supports business growth, ensures underwriting discipline, and drives operational efficiency in line with the Company\u2019s strategy and risk appetite.<\/p>
<\/p>
Underwriting<\/strong><\/p>- Lead underwriting activities for Engineering and Bond classes, ensuring sound risk assessment and pricing decisions.<\/li>
- Review and refine underwriting parameters to align with risk appetite and market developments.<\/li>
- Monitor underwriting performance across schemes and recommend improvements where required.<\/li>
- Attend to referrals and provide technical support to Sales to support business growth.<\/li>
- Ensure all underwriting activities adhere to Company Underwriting and Treaty Guidelines.<\/li><\/ul>
<\/p>
Portfolio Management<\/strong><\/p>- Support portfolio monitoring by analysing key performance indicators, including loss ratios and claims experience.<\/li>
- Identify trends, underperforming accounts, and areas of concern, and implement corrective actions.<\/li>
- Review portfolio performance by producer and claims activity to maintain targeted profitability.<\/li><\/ul>
<\/p>
System & Process Management<\/strong><\/p>- Act as a key owner\/user of underwriting systems, including the quotation module.<\/li>
- Provide feedback and recommendations for system enhancements to improve efficiency and controls.<\/li>
- Collaborate with IT and project teams on system-related initiatives and implementations.<\/li>
- Participate in User Acceptance Testing (UAT) and support product\/system rollout activities.<\/li>
- Manage system setup and configuration for underwriting products.<\/li>
- Review and drive improvements in underwriting processes, particularly for Bond business<\/li><\/ul>","schedule":"{\"career\": {\"post\": {\"date\": \"2026-09-02T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2026-09-03T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"updated\": 1, \"external\": {\"post\": {\"date\": \"2026-09-02T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2026-09-03T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"internal\": {\"post\": {\"date\": \"2026-09-02T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2026-09-03T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}}","job_board":"[\"jobstore\"]","on_job_board":0,"published_at":"2026-10-03T16:00:00.000Z","terminated_at":null,"refreshed_at":"2026-10-03T16:00:00.000Z","created_at":"2026-09-03T10:21:57.000Z","updated_at":"2026-10-03T16:00:00.000Z","loa":null,"central_job_type":"Full-Time","central_job_level":"10003","careerPostDate":"2026-09-02 16:00:00","careerTerminateDate":null},{"id":1848630,"employer_id":499498,"manager_id":518526,"requisition_id":2084,"field_of_study":"[\"All Business Field\"]","language":"{\"jd\": true, \"jp\": true, \"jr\": true, \"spoken\": [\"English\", \"Malay\"], \"written\": []}","skill":"[\"Internal Audit\", \"risk\", \"Communication\", \"Team Management\", \"MS Excel \"]","education":"[3, 4, 2]","alias_id":10001,"user_id":518255,"external_id":"1848630","external_site":"https:\/\/jobs-tunes.talentcloud.ai\/tuneprotect\/job\/?id=1848630","facebook_tab":0,"external_listing":0,"view":0,"apply":0,"status":1,"remark":null,"rank":3,"on_linkedin":0,"type":"F","job_grade":"Senior Manager","notification_type":0,"map_visibility":1,"package":1,"locality":"MY","locality_city":"Headquarter","department":1026,"category":"fin","subcategory":null,"level":4,"experience":7,"country":"MY","address":"Level 9, Wisma Tune,, 19, Lorong Dungun, Damansara Heights","zip":null,"area":"","state":"MY-14","city":"Kuala Lumpur","show_salary":0,"salary_min":18000,"salary_max":20000,"salary_period":1,"salary_currency":"MYR","logo_url":"asset-tunes.talentcloud.ai\/uploads\/image\/499498\/Jre5FNwhoTRfGD6E.tiff","banner_url":"asset.talentcloud.ai\/images\/ats\/career_bg.jpg","company_url":null,"company_email":"","company":"Tune Insurance Malaysia Bhd","linkedin_name":null,"industry":0,"title":"Internal Audit (Operational and IT)","summary":null,"description":"
This person is responsible for leading risk-based operational and IT audits across the Group, providing independent assurance on governance, risk management, internal controls and compliance. The role oversees audit engagements from planning to reporting, identifies key risks and control gaps, and supports continuous improvement through technology-enabled auditing and team leadership.<\/span><\/p>
JOB RESPONSIBILITIES:<\/p>
<\/p>
Operational Audit Management<\/u><\/strong><\/p>
<\/p>
- Lead and manage risk-based audit engagements in accordance with the approved annual audit plan, including operational, regulatory, financial, ad-hoc and investigative reviews.<\/span><\/li>
- Assess the adequacy and effectiveness of governance, risk management, internal controls and compliance with applicable legal, regulatory and internal requirements.<\/span><\/li>
- Oversee the end-to-end audit lifecycle, including planning, fieldwork, reporting and follow-up activities to ensure timely and quality audit delivery<\/span><\/li>
- Prepare audit documentation, including inherent risk documentation, engagement letter, audit program steps, working papers, findings and reports, ensuring adherence to Internal Audit standards and methodology.<\/span><\/li>
- Monitor the implementation of agreed corrective actions and report on the status of audit issues to Management and relevant governance committees.<\/span><\/li>
- Provide leadership, coaching and technical guidance to audit team members, supporting capability development and knowledge sharing.<\/span><\/li>
- Ensure compliance with the Internal Audit Charter, Audit Manual, departmental procedures and professional auditing standards.<\/span><\/li>
- Support the development and execution of the annual risk-based audit plan and undertake special reviews, investigations and other assignments as directed by the Group Head Internal Audit.<\/span><\/li><\/ul>
<\/p>
Technology and IT Audit<\/u><\/strong><\/p> <\/p>
- Lead IT audit engagements covering IT governance, IT General Controls (ITGC), cybersecurity, infrastructure, cloud environments, applications and data management.<\/li>
- Assess the effectiveness of information security, access management, change management, system development lifecycle, disaster recovery and business continuity controls.<\/li>
- Evaluate compliance with technology-related regulatory requirements and industry standards, including Bank Negara Malaysia's Risk Management in Technology (RMiT) framework.<\/li>
- Review major technology initiatives, system implementations and digital transformation programmes to identify emerging risks and control gaps.<\/li>
- Leverage data analytics and continuous auditing techniques to enhance audit coverage, identify risk indicators and improve audit effectiveness.<\/li><\/ul>
<\/p>
<\/p>
JOB REQUIREMENTS:<\/p>
<\/p>
- Candidate must possess at least Diploma\/bachelor\u2019s degree\/Professional Degree in related fields (i.e. IT, Commerce etc.).<\/li>
- Years of Experience: More than 7 years working experience in the Internal \/ External Audit field in IT Audit operation. Having experience of performing Operational Audit is highly recommended.<\/li>
- Knowledge of risk management, corporate governance and internal audit practices.<\/li>
- Knowledge of all relevant Acts, regulations and guidelines related to General Insurance, BNM, LFSA, Bursa, etc.<\/li>
- High standard of computer literacy (i.e. Excel, Word, Power Point etc.).<\/li>
- Strong analytical skills with aptitude for details and internal controls.<\/li>
- Good leadership skills with integrity and commitment to high ethical and professional standards. In this aspect, well versed with the Standards for the Professional Practice of Internal Auditing.<\/li>
- Possess good interpersonal, communication, negotiation and report writing skills.<\/li>
- Ability to interact with Management at all levels. <\/li>
- Ability to work under tight deadlines and withstand work pressure. In this aspect, able to work evenings and weekends, as required.<\/li>
- Ability to work effectively, both independently and in teams.<\/li>
- Possess own transport (where necessary) and willing to travel nationwide for audit purposes.<\/li><\/ul>","schedule":"{\"career\": {\"post\": {\"date\": \"2026-10-01T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2026-10-02T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"updated\": 1, \"external\": {\"post\": {\"date\": \"2026-10-01T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2026-10-02T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"internal\": {\"post\": {\"date\": \"2026-10-01T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2026-10-02T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}}","job_board":"[\"jobstore\"]","on_job_board":0,"published_at":"2026-10-02T03:57:00.000Z","terminated_at":null,"refreshed_at":"2026-10-02T03:57:00.000Z","created_at":"2026-10-02T03:43:53.000Z","updated_at":"2026-10-02T03:57:00.000Z","loa":null,"central_job_type":"Full-Time","central_job_level":"10015","careerPostDate":"2026-10-01 16:00:00","careerTerminateDate":null},{"id":1848596,"employer_id":499498,"manager_id":499498,"requisition_id":2050,"field_of_study":"[\"All Business Field\"]","language":"{\"jd\": true, \"jp\": true, \"jr\": true, \"spoken\": [\"English\", \"Malay\"], \"written\": []}","skill":"[\"Team Management\", \"Problem solving\", \"Communication\", \"Customer Service\", \"MS Word\"]","education":"[4]","alias_id":0,"user_id":515367,"external_id":"1848596","external_site":"https:\/\/jobs-tunes.talentcloud.ai\/tuneprotect\/job\/?id=1848596","facebook_tab":0,"external_listing":0,"view":0,"apply":0,"status":1,"remark":null,"rank":3,"on_linkedin":0,"type":"F","job_grade":"Executive","notification_type":0,"map_visibility":1,"package":1,"locality":"MY","locality_city":"Kuala Lumpur","department":1027,"category":"fin","subcategory":null,"level":3,"experience":0,"country":"MY","address":"Level 9, Wisma Capital A, No. 19, Lorong Dungun, Damansara Heights, 50490 Kuala Lumpur, Malaysia","zip":null,"area":"Kuala Lumpur","state":"Kuala Lumpur","city":"Kuala Lumpur","show_salary":0,"salary_min":3000,"salary_max":3500,"salary_period":1,"salary_currency":"MYR","logo_url":"asset-tunes.talentcloud.ai\/uploads\/image\/499498\/Jre5FNwhoTRfGD6E.tiff","banner_url":"asset.talentcloud.ai\/images\/ats\/career_bg.jpg","company_url":null,"company_email":"","company":"Tune Protect Group Berhad","linkedin_name":null,"industry":0,"title":"Associate Policy Processing","summary":null,"description":"
The Associate, Policy Processing, is responsible for supporting the issuance and endorsement of policies across all products, ensuring accuracy, timeliness, and compliance with service-level agreements (SLA). The role requires close coordination with business units, branches, and internal teams to deliver high-quality service to customers and intermediaries.<\/p>
Job Description<\/p>
- Learn and perform issuance and endorsement processing for all products.<\/li>
- Process policy\/endorsement issuance in line with SLA and service standards.<\/li>
- Follow up with Business Units\/Branches on incomplete documentation or information.<\/li>
- Respond promptly to inquiries from Business Units\/Branches regarding policy servicing matters.<\/li>
- Ensure compliance with SOPs, regulatory guidelines, and company policies.<\/li>
- Support testing of new products and system enhancements.<\/li>
- Handle customer (internal\/external) inquiries professionally and efficiently.<\/li>
- Perform other duties or ad-hoc tasks as assigned.<\/li><\/ul>
<\/p>
Job Requirement:<\/p>
- Diploma or Degree in Insurance, Business Administration, or related fields. <\/li>
- Fresh graduates are encouraged to apply; 1\u20132 years of experience in insurance operations\/policy<\/li>
- Good communication and interpersonal skills. <\/li>
- Attention to detail with ability to work accurately under pressure. <\/li>
- Basic knowledge of insurance products and policy administration is preferred<\/li><\/ul>","schedule":"{\"career\": {\"post\": {\"date\": \"\", \"type\": 1, \"value\": \"\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"updated\": 1, \"external\": {\"post\": {\"date\": \"\", \"type\": 1, \"value\": \"\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"internal\": {\"post\": {\"date\": \"\", \"type\": 1, \"value\": \"\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}}","job_board":"[\"jobstore\"]","on_job_board":0,"published_at":"2026-09-15T16:00:00.000Z","terminated_at":null,"refreshed_at":"2026-09-29T06:26:18.000Z","created_at":"2026-05-15T04:02:54.000Z","updated_at":"2026-09-29T06:26:18.000Z","loa":null,"central_job_type":"Full-Time","central_job_level":"10002","careerPostDate":null,"careerTerminateDate":null},{"id":1848625,"employer_id":499498,"manager_id":499498,"requisition_id":2079,"field_of_study":"[\"All Business Field\"]","language":"{\"jd\": true, \"jp\": true, \"jr\": true, \"spoken\": [\"English\", \"Malay\"], \"written\": []}","skill":"[\"MS Excel \", \"Communication\", \"Negotiation\", \"Problem solving\", \"Team Management\"]","education":"[4]","alias_id":10001,"user_id":515367,"external_id":"1848625","external_site":"https:\/\/jobs-tunes.talentcloud.ai\/tuneprotect\/job\/?id=1848625","facebook_tab":0,"external_listing":0,"view":0,"apply":0,"status":1,"remark":null,"rank":3,"on_linkedin":0,"type":"F","job_grade":"Executive","notification_type":0,"map_visibility":1,"package":1,"locality":"MY","locality_city":"Headquarter","department":1000,"category":"fin","subcategory":null,"level":3,"experience":2,"country":"MY","address":"Level 9, Wisma Tune,, 19, Lorong Dungun, Damansara Heights","zip":null,"area":"","state":"MY-14","city":"Kuala Lumpur","show_salary":0,"salary_min":0,"salary_max":0,"salary_period":1,"salary_currency":null,"logo_url":"asset-tunes.talentcloud.ai\/uploads\/image\/499498\/Jre5FNwhoTRfGD6E.tiff","banner_url":"asset.talentcloud.ai\/images\/ats\/career_bg.jpg","company_url":null,"company_email":"","company":"Tune Insurance Malaysia Bhd","linkedin_name":null,"industry":0,"title":"Associate Policy Processing","summary":null,"description":"
The Executive, Policy Processing, is responsible for supporting the issuance and endorsement of policies across all products, ensuring accuracy, timeliness, and compliance with service-level agreements (SLA). The role requires close coordination with business units, branches, and internal<\/p>
teams to deliver high-quality service to customers and intermediaries.<\/p>
Job Responsibilities<\/strong><\/p>- Learn and perform issuance and endorsement processing for all products.<\/li>
- Process policy\/endorsement issuance in line with SLA and service standards.<\/li>
- Follow up with Business Units\/Branches on incomplete documentation or information.<\/li>
- Respond promptly to inquiries from Business Units\/Branches regarding policy servicing matters.<\/li>
- Ensure compliance with SOPs, regulatory guidelines, and company policies.<\/li>
- Support testing of new products and system enhancements.<\/li>
- Handle customer (internal\/external) inquiries professionally and efficiently.<\/li>
- Perform other duties or ad-hoc tasks as assigned.<\/li><\/ul>
<\/p>
Job Requirements<\/strong><\/p>- Diploma or Degree in Insurance, Business Administration, or related fields.<\/li>
- Fresh graduates are encouraged to apply; 1\u20132 years of experience in insurance operations\/policy.<\/li>
- Good communication and interpersonal skills.<\/li>
- Attention to detail with ability to work accurately under pressure.<\/li>
- Basic knowledge of insurance products and policy administration is preferred<\/li><\/ul>","schedule":"{\"career\": {\"post\": {\"date\": \"2026-09-22T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2026-09-23T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"updated\": 1, \"external\": {\"post\": {\"date\": \"2026-09-22T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2026-09-23T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"internal\": {\"post\": {\"date\": \"2026-09-22T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2026-09-23T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}}","job_board":"[\"jobstore\"]","on_job_board":0,"published_at":"2026-09-23T08:17:28.000Z","terminated_at":null,"refreshed_at":"2026-09-23T08:17:28.000Z","created_at":"2026-09-22T02:54:12.000Z","updated_at":"2026-09-23T08:17:28.000Z","loa":null,"central_job_type":"Full-Time","central_job_level":"10002","careerPostDate":"2026-09-22 16:00:00","careerTerminateDate":null},{"id":1848624,"employer_id":499498,"manager_id":499721,"requisition_id":2078,"field_of_study":"[\"Finance \/ Accountancy \/ Banking\"]","language":"{\"jd\": true, \"jp\": true, \"jr\": true, \"spoken\": [\"English\", \"Malay\"], \"written\": []}","skill":"[\"reporting\", \"finance\", \"MS Excel \", \"MS Powerpoint\", \"MS Word\", \"Communication\"]","education":"[3, 4, 2]","alias_id":0,"user_id":518255,"external_id":"1848624","external_site":"https:\/\/jobs-tunes.talentcloud.ai\/tuneprotect\/job\/?id=1848624","facebook_tab":0,"external_listing":0,"view":0,"apply":0,"status":1,"remark":null,"rank":3,"on_linkedin":0,"type":"F","job_grade":"Senior Executive","notification_type":0,"map_visibility":1,"package":1,"locality":"MY","locality_city":"Level 9, Wisma Capital A, No. 19, Lorong Dungun, Damansara Heights, 50490 Kuala Lumpur, Malaysia, Kuala Lumpur","department":1023,"category":"fin","subcategory":null,"level":3,"experience":4,"country":"MY","address":"Level 9, Wisma Capital A, No. 19, Lorong Dungun, Damansara Heights, 50490 Kuala Lumpur, Malaysia","zip":null,"area":"Kuala Lumpur","state":"Kuala Lumpur","city":"Kuala Lumpur","show_salary":0,"salary_min":5000,"salary_max":6000,"salary_period":1,"salary_currency":"MYR","logo_url":"asset-tunes.talentcloud.ai\/uploads\/image\/499498\/Jre5FNwhoTRfGD6E.tiff","banner_url":"asset.talentcloud.ai\/images\/ats\/career_bg.jpg","company_url":null,"company_email":"","company":"Tune Protect Group Berhad","linkedin_name":null,"industry":0,"title":"Senior Executive Financial Reporting","summary":null,"description":"
Responsible for supporting the month-end closing of accounts, conducting financial analysis and reporting and ensuring data accuracy and regulatory compliance. The candidate should demonstrates strong analytical and problem-solving skills, complemented by effective communication abilities. Additionally, the role involves assisting in continuous process improvements, enhancing reporting efficiency, and supporting finance transformation and automation initiatives.<\/p>
<\/p>
KEY RESPONSIBILITIES<\/strong><\/p>
<\/p>
- Assist in timely closing monthly accounts, including but not limited to data extractions and analysis, journal postings and preparation of reports ensuring accuracy and adherence to deadlines.<\/li>
- Assist in preparation of the Group consolidation report and related schedules in a timely and accurate manner.<\/li>
- Assist in the preparation of Annual Financial Statements, ensuring compliance with applicable accounting standards and regulatory requirements.<\/li>
- Assist in preparing and providing audit-related information and supporting documents in a timely and accurate manner.<\/li>
- Assist in continuous improvements in financial processes and systems to enhance efficiency and accuracy through automation.<\/li>
- Utilize SAP\/BI tools to generate insightful reporting and business analytics.<\/li>
- Participate and assist in preparation and execution of regulatory projects.<\/li>
- Collaborate with cross-functional teams to support the planning and execution of regulatory projects, ensuring alignment with compliance requirements.<\/li>
- Attend any ad-hoc assignments that may be required from time to time.<\/li><\/ul>
<\/p>
Job Requirement:<\/span><\/p>- Bachelor\u2019s degree in Finance, Accounting, Actuarial Science or a related field<\/li>
- 3-5 years of experience in Finance or Accounting; experience in the insurance industry is preferred<\/li>
- Strong analytical and problem-solving skills<\/li>
- Excellent attention to detail and accuracy<\/li>
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)<\/li>
- Knowledge of SAP\/BI systems is an advantage<\/li>
- Excellent communication and interpersonal skills<\/li>
- Ability to work independently and as part of a team<\/li><\/ul>
<\/p>","schedule":"{\"career\": {\"post\": {\"date\": \"2026-09-17T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2026-09-18T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"updated\": 1, \"external\": {\"post\": {\"date\": \"2026-09-17T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2026-09-18T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"internal\": {\"post\": {\"date\": \"2026-09-17T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2026-09-18T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}}","job_board":"[\"jobstore\"]","on_job_board":0,"published_at":"2026-09-18T02:41:57.000Z","terminated_at":null,"refreshed_at":"2026-09-18T02:41:57.000Z","created_at":"2026-09-18T02:36:10.000Z","updated_at":"2026-09-18T02:41:57.000Z","loa":null,"central_job_type":"Full-Time","central_job_level":"10009","careerPostDate":"2026-09-17 16:00:00","careerTerminateDate":null},{"id":1848617,"employer_id":499498,"manager_id":499498,"requisition_id":2071,"field_of_study":"[\"All Business Field\"]","language":"{\"jd\": true, \"jp\": true, \"jr\": true, \"spoken\": [\"English\", \"Malay\"], \"written\": []}","skill":"[\"Communication\", \"Customer Service\", \"MS Excel \", \"Problem solving\", \"Presentation\", \"Negotiation\", \"Project Management\", \"Team Management\"]","education":"[4]","alias_id":22,"user_id":515367,"external_id":"1848617","external_site":"https:\/\/jobs-tunes.talentcloud.ai\/tuneprotect\/job\/?id=1848617","facebook_tab":0,"external_listing":0,"view":0,"apply":0,"status":1,"remark":null,"rank":3,"on_linkedin":0,"type":"F","job_grade":"Manager","notification_type":0,"map_visibility":1,"package":1,"locality":"MY","locality_city":"Kuala Lumpur","department":1081,"category":"fin","subcategory":null,"level":4,"experience":5,"country":"MY","address":"Level 9, Wisma Capital A, 19, Lorong Dungun, Damansara Heights","zip":null,"area":"WP Kuala Lumpur","state":"WP Kuala Lumpur","city":"Kuala Lumpur","show_salary":0,"salary_min":7500,"salary_max":10000,"salary_period":1,"salary_currency":"MYR","logo_url":"asset-tunes.talentcloud.ai\/uploads\/image\/499498\/Jre5FNwhoTRfGD6E.tiff","banner_url":"asset.talentcloud.ai\/images\/ats\/career_bg.jpg","company_url":null,"company_email":"","company":"Tune Insurance Malaysia Berhad","linkedin_name":null,"industry":0,"title":"Vendor Management and Projects Lead ","summary":null,"description":"
This role oversees claims registration and payment operations, ensuring timely, accurate, and compliant processing. It manages vendors and TPAs, monitors SLAs, and leads process improvement and digital transformation initiatives within claims operations. <\/p>
1. Vendor & TPA Governance<\/p>
- Performance Monitoring: Establish and manage a structured performance management framework for External Vendors and TPAs, focusing on service quality, SLA adherence, cost efficiency, and compliance.<\/li>
- Agreement Management: Review vendor contracts and implement monthly tracking mechanisms to ensure all external partners uphold professional standards.<\/li>
- Contract Review: Conduct regular reviews of External Vendors' and TPAs' agreements and implement a monthly tracking mechanism to monitor performance and compliance.<\/li>
- Tender & Renewals: Manage the full end-to-end process for open tenders, new applications, or contract renewals for External Vendors and TPAs. <\/li><\/ul>
<\/p>
2. Strategic Project Leadership<\/p>
- Act as the project lead for Claims Transformation initiatives, focusing on automating manual workflows and integrating new technical capabilities (e.g., e-payments or digital registration).<\/li>
- Identify gaps in the current claims journey and lead cross-functional projects to modernize the claims infrastructure<\/li><\/ul>
<\/p>
3. Process Innovation & Business Improvement<\/p>
- Explore and implement new approaches to the business operating model to exceed customer expectations while ensuring a commercial return. <\/li>
- Drive a \"continuous improvement\" culture by re-engineering workflows in the registration and ancillary services sections to optimize team capacity. <\/li><\/ul>","schedule":"{\"career\": {\"post\": {\"date\": \"2026-08-17T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2026-08-18T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"updated\": 1, \"external\": {\"post\": {\"date\": \"2026-08-17T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2026-08-18T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"internal\": {\"post\": {\"date\": \"2026-08-17T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2026-08-18T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}}","job_board":"[\"jobstore\"]","on_job_board":0,"published_at":"2026-09-17T16:00:00.000Z","terminated_at":null,"refreshed_at":"2026-09-17T16:00:00.000Z","created_at":"2026-08-17T09:13:47.000Z","updated_at":"2026-09-17T16:00:00.000Z","loa":null,"central_job_type":"Full-Time","central_job_level":"10003","careerPostDate":"2026-08-17 16:00:00","careerTerminateDate":null},{"id":1848623,"employer_id":499498,"manager_id":501143,"requisition_id":2077,"field_of_study":"[\"All Business Field\"]","language":"{\"jd\": true, \"jp\": true, \"jr\": true, \"spoken\": [\"English\"], \"written\": []}","skill":"[\"Communication\", \"MS Excel \", \"MS Word\", \"Problem solving\", \"Team Management\"]","education":"[4]","alias_id":22,"user_id":511859,"external_id":"1848623","external_site":"https:\/\/jobs-tunes.talentcloud.ai\/tuneprotect\/job\/?id=1848623","facebook_tab":0,"external_listing":0,"view":0,"apply":0,"status":1,"remark":null,"rank":3,"on_linkedin":0,"type":"F","job_grade":"Executive","notification_type":0,"map_visibility":1,"package":1,"locality":"MY","locality_city":"Kuala Lumpur","department":1023,"category":"fin","subcategory":null,"level":3,"experience":1,"country":"MY","address":"Level 9, Wisma Capital A, 19, Lorong Dungun, Damansara Heights","zip":null,"area":"WP Kuala Lumpur","state":"WP Kuala Lumpur","city":"Kuala Lumpur","show_salary":0,"salary_min":3500,"salary_max":4000,"salary_period":1,"salary_currency":"MYR","logo_url":"asset-tunes.talentcloud.ai\/uploads\/image\/499498\/Jre5FNwhoTRfGD6E.tiff","banner_url":"asset.talentcloud.ai\/images\/ats\/career_bg.jpg","company_url":null,"company_email":"","company":"Tune Insurance Malaysia Berhad","linkedin_name":null,"industry":0,"title":"Finance Executive","summary":null,"description":"
Job Brief:<\/strong><\/p>Responsible for supporting the month-end closing of accounts, conducting financial analysis and reporting and ensuring data accuracy and regulatory compliance. The candidate should demonstrates strong analytical and problem-solving skills, complemented by effective communication abilities.<\/p>
Additionally, the role involves assisting in continuous process improvements, enhancing reporting efficiency, and supporting finance transformation and automation initiatives.<\/p>
Job Responsibilities:<\/strong><\/p>\u2022\tAssist in timely closing of MFRS 17 (Insurance Contracts) monthly accounts, including but not limited to journal postings and preparation of reports ensuring accuracy and adherence to deadlines.<\/p>
\u2022\tAssist in preparation of MFRS 17 finance tasks, including data extraction and analysis. <\/p>
\u2022\tAssist in the preparation of MFRS 17 Annual Financial Statements, ensuring compliance with applicable accounting standards and regulatory requirements.<\/p>
\u2022\tSupport audit exercises and reviews by auditors and\/or authorities by preparing and providing requested information in a timely manner.<\/p>
\u2022\tDrive continuous improvements in financial processes and systems to enhance efficiency and accuracy through automation and regular review of existing protocols.<\/p>
\u2022\tUtilize SAP\/BI tools to generate insightful reporting and business analytics.<\/p>
\u2022\tParticipate and assist in preparation and execution of regulatory projects, ensuring compliance with relevant standards and timelines. <\/p>
\u2022\tCollaborate with cross-functional teams to support the planning and execution of regulatory projects, ensuring alignment with compliance requirements.<\/p>
\u2022\tAttend any ad-hoc assignments that may be required from time to time.<\/p>
<\/p>
Job Requirements:<\/strong><\/p>- Bachelor\u2019s degree in Finance, Accounting, Actuarial Science or a related field<\/li>
- Strong analytical and problem-solving skills<\/li>
- Excellent attention to detail and accuracy<\/li>
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)<\/li>
- Knowledge of SAP\/BI systems is an advantage<\/li>
- Excellent communication and interpersonal skills<\/li>
- Ability to work independently and as part of a team<\/li>
- 1\u20132 years of experience in Finance or Accounting; experience in the insurance industry is preferred<\/li><\/ul>
<\/p>
Diversity & Inclusion Commitment<\/strong><\/p>The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.<\/em><\/p>We try make sure everyone has a fair chance to work with us, no matter where they\u2019re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone\u2019s ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.<\/em><\/p>","schedule":"{\"career\": {\"post\": {\"date\": \"2026-09-16T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2026-09-17T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"updated\": 1, \"external\": {\"post\": {\"date\": \"2026-09-16T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2026-09-17T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"internal\": {\"post\": {\"date\": \"2026-09-16T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2026-09-17T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}}","job_board":"[\"jobstore\"]","on_job_board":0,"published_at":"2026-09-17T08:22:20.000Z","terminated_at":null,"refreshed_at":"2026-09-17T08:22:20.000Z","created_at":"2026-09-17T02:47:12.000Z","updated_at":"2026-09-17T08:22:20.000Z","loa":null,"central_job_type":"Full-Time","central_job_level":"10002","careerPostDate":"2026-09-16 16:00:00","careerTerminateDate":null},{"id":1848614,"employer_id":499498,"manager_id":499498,"requisition_id":2068,"field_of_study":"[\"All Business Field\"]","language":"{\"jd\": true, \"jp\": true, \"jr\": true, \"spoken\": [\"English\", \"Malay\"], \"written\": []}","skill":"[\"Communication\", \"Customer Service\", \"Problem solving\", \"Project Management\", \"Team Management\", \"Presentation\"]","education":"[4]","alias_id":22,"user_id":515367,"external_id":"1848614","external_site":"https:\/\/jobs-tunes.talentcloud.ai\/tuneprotect\/job\/?id=1848614","facebook_tab":0,"external_listing":0,"view":0,"apply":0,"status":1,"remark":null,"rank":3,"on_linkedin":0,"type":"F","job_grade":"Senior Executive","notification_type":0,"map_visibility":1,"package":1,"locality":"MY","locality_city":"Level 9, Wisma Capital A, 19, Lorong Dungun, Damansara Heights, Kuala Lumpur","department":1018,"category":"fin","subcategory":null,"level":3,"experience":2,"country":"MY","address":"Level 9, Wisma Capital A, 19, Lorong Dungun, Damansara Heights","zip":null,"area":"WP Kuala Lumpur","state":"WP Kuala Lumpur","city":"Kuala Lumpur","show_salary":0,"salary_min":4000,"salary_max":6000,"salary_period":1,"salary_currency":"MYR","logo_url":"asset-tunes.talentcloud.ai\/uploads\/image\/499498\/Jre5FNwhoTRfGD6E.tiff","banner_url":"asset.talentcloud.ai\/images\/ats\/career_bg.jpg","company_url":null,"company_email":"","company":"Tune Insurance Malaysia Berhad","linkedin_name":null,"industry":0,"title":"Senior Claims Analyst, Non Motor","summary":null,"description":"This role is to manage and process Non-Motor Insurance claims (including Fire, Engineering, Miscellaneous, and Liability classes) within assigned authority limits in accordance with Company policies, procedures, and regulatory requirements. The role focuses on end-to-end claims handling, ensuring timely, fair, and accurate settlements while maintaining compliance with internal standards and regulatory guidelines.<\/p>
Job Description<\/p>
- Handle end-to-end claims processing from notification through investigation, assessment, and final settlement for Non-Motor (Fire, Engineering, Miscellaneous, and Liability classes)<\/li>
- Assess policy coverage, determine liability, and ensure claims decisions are made accurately and fairly within delegated authority.<\/li>
- Ensure claims are processed promptly, efficiently, and in line with Company policies, procedures, and service standards.<\/li>
- Establish appropriate claim reserves and conduct ongoing monitoring and updates throughout the claim lifecycle.<\/li>
- Liaise with internal stakeholders and external parties including brokers, agents, adjusters, insureds, third parties, solicitors, financial institutions, and regulatory bodies (e.g., Bank Negara Malaysia, FMB).<\/li>
- Escalate complex, high-value, or high-risk claims to the Claims Unit Head or Senior Management in a timely manner.<\/li>
- Conduct periodic and annual file reviews of outstanding claims, ensuring accurate status updates and reserve adequacy.<\/li>
- Monitor and report adverse claims developments to management and relevant stakeholders.<\/li>
- Initiate recovery processes and followed through, where applies.<\/li>
- Handle and respond to customer complaints and inquiries professionally, ensuring resolution within agreed service standards.<\/li>
- Maintain proper documentation and records for audit, compliance, and reporting purposes.<\/li>
- Support departmental objectives by meeting productivity, turnaround time, and quality benchmarks.<\/li>
- Adhere to company risk, compliance policies, and regulatory requirements at all times.<\/li>
- Perform other duties as assigned from time to time in support of business needs.<\/li><\/ul>
<\/p>
Job Requirements<\/p>
KEY REQUIREMENTS<\/strong><\/p>- Diploma or Degree in Insurance, Business Administration, or related fields. <\/em><\/li>
- 3\u20135 years of experience in general insurance claims handling, preferably in Non-Motor classes. <\/em><\/li>
- Experience in liability and engineering claims is an added advantage. <\/em><\/li>
- Good understanding of insurance policy wordings, claims practices, and coverage assessment. <\/em><\/li>
- Familiarity with Bank Negara Malaysia guidelines and regulatory requirements.<\/em><\/li>
- Strong communication and stakeholder management skills with a customer-focused mindset. <\/em><\/li>
- Detail-oriented with strong analytical skills and the ability to manage multiple claims within deadlines.<\/em><\/li>
- Proactive, responsible, and able to work independently with minimal supervision.<\/em><\/li><\/ul>","schedule":"{\"career\": {\"post\": {\"date\": \"2026-08-16T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2026-08-17T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"updated\": 1, \"external\": {\"post\": {\"date\": \"2026-08-16T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2026-08-17T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"internal\": {\"post\": {\"date\": \"2026-08-16T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2026-08-17T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}}","job_board":"[\"jobstore\"]","on_job_board":0,"published_at":"2026-09-16T16:00:00.000Z","terminated_at":null,"refreshed_at":"2026-09-16T16:00:00.000Z","created_at":"2026-08-14T08:32:56.000Z","updated_at":"2026-09-16T16:00:00.000Z","loa":null,"central_job_type":"Full-Time","central_job_level":"10002","careerPostDate":"2026-08-16 16:00:00","careerTerminateDate":null},{"id":1848615,"employer_id":499498,"manager_id":499498,"requisition_id":2069,"field_of_study":"[\"All Business Field\"]","language":"{\"jd\": true, \"jp\": true, \"jr\": true, \"spoken\": [\"English\", \"Malay\"], \"written\": []}","skill":"[\"Communication\", \"MS Excel \", \"Team Management\", \"Negotiation\", \"Problem solving\", \"Customer Service\", \"Presentation\"]","education":"[4, 3]","alias_id":22,"user_id":515367,"external_id":"1848615","external_site":"https:\/\/jobs-tunes.talentcloud.ai\/tuneprotect\/job\/?id=1848615","facebook_tab":0,"external_listing":0,"view":0,"apply":0,"status":1,"remark":null,"rank":3,"on_linkedin":0,"type":"F","job_grade":"Assistant Manager","notification_type":0,"map_visibility":1,"package":1,"locality":"MY","locality_city":"Kuala Lumpur","department":1018,"category":"fin","subcategory":null,"level":4,"experience":0,"country":"MY","address":"Level 9, Wisma Capital A, 19, Lorong Dungun, Damansara Heights","zip":null,"area":"WP Kuala Lumpur","state":"WP Kuala Lumpur","city":"Kuala Lumpur","show_salary":0,"salary_min":7500,"salary_max":8500,"salary_period":1,"salary_currency":"MYR","logo_url":"asset-tunes.talentcloud.ai\/uploads\/image\/499498\/Jre5FNwhoTRfGD6E.tiff","banner_url":"asset.talentcloud.ai\/images\/ats\/career_bg.jpg","company_url":null,"company_email":"","company":"Tune Insurance Malaysia Berhad","linkedin_name":null,"industry":0,"title":"Assistant Manager\/Manager, Claims Non Motor","summary":null,"description":"
The Assistant Manager, Claims (Lead, Accident & Health) is responsible for leading and overseeing the Accident & Health claims function (including Medical, Dental, Personal Accident, and Travel claims) ensuring efficient, accurate, and compliant end-to-end claims handling. This role involves managing complex and high-value claims, providing strategic direction, and driving operational excellence across the team. The Manager ensures adherence to company policies and Bank Negara Malaysia regulations while delivering high standards of customer service and claims outcomes. The ideal candidate demonstrates strong leadership, technical expertise, and the ability to optimize processes and team performance. <\/p>
Job Requirements<\/p>
- Lead and oversee the end-to-end management of Accident & Health claims (Medical, Dental, Personal Accident, and Travel) insurance claims from notification through to settlement.<\/li>
- Review, approve, and provide direction on complex, high-value, and escalated claims cases, including complaints, disputes and litigation case.<\/li>
- Supervise and manage team members, ensuring productivity, quality, and consistency of liability and claims quantum assessment in accordance with policy terms and guidelines.<\/li>
- Monitor claims performance metrics including turnaround time (TAT), reserve adequacy, and claims trends.<\/li>
- Build and maintain strong relationships with third-party administrators (TPAs) as well as agents, brokers, and other stakeholders to ensure timely assessments and smooth claims handling.<\/li>
- Collaborate with internal stakeholders including branches, underwriting, IT, and marketing teams to resolve claims-related issues effectively<\/li>
- Identify and escalate deficiencies in policy coverage and adverse claims trends to Senior Management for corrective action.<\/li>
- Drive claims strategy to optimize cost control, minimize leakage, and improve claims outcomes<\/li>
- Lead reporting and provide insights on claims analytics, trends, and operational performance to senior management.<\/li>
- Ensure compliance with internal governance, audit requirements, and Bank Negara Malaysia regulations<\/li>
- Drive continuous improvement initiatives, including process enhancements, automation, and service delivery improvements.<\/li>
- Support strategic initiatives, including system enhancements and portfolio performance reviews.<\/li><\/ul>","schedule":"{\"career\": {\"post\": {\"date\": \"2026-08-16T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2026-08-17T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"updated\": 1, \"external\": {\"post\": {\"date\": \"2026-08-16T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2026-08-17T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"internal\": {\"post\": {\"date\": \"2026-08-16T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2026-08-17T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}}","job_board":"[\"jobstore\"]","on_job_board":0,"published_at":"2026-09-16T16:00:00.000Z","terminated_at":null,"refreshed_at":"2026-09-16T16:00:00.000Z","created_at":"2026-08-14T08:35:39.000Z","updated_at":"2026-09-16T16:00:00.000Z","loa":null,"central_job_type":"Full-Time","central_job_level":"10014","careerPostDate":"2026-08-16 16:00:00","careerTerminateDate":null}],"form_settings":[]}