Test Snippet – Tune Protect

string(68349) "{"categories":[{"category":"fin","total":7},{"category":"it","total":4},{"category":"cust","total":1}],"area":[{"area":"Kuala Lumpur"}],"employers":[{"id":499498,"name":"Tune Protect Group Berhad","website":"apps-tunes.talentcloud.ai","career_page":"jobs-tunes.talentcloud.ai\/tuneprotect","logo_url":"asset-tunes.talentcloud.ai\/uploads\/image\/499498\/Jre5FNwhoTRfGD6E.tiff"},{"id":500153,"name":"Demo TC","website":"apps-tunes.talentcloud.ai","career_page":"jobs-tunes.talentcloud.ai\/tctunes","logo_url":""}],"count":12,"data":[{"id":1848577,"employer_id":499498,"manager_id":499498,"requisition_id":2031,"field_of_study":"[\"All Business Field\"]","language":"{\"jd\": true, \"jp\": true, \"jr\": true, \"spoken\": [\"English\"], \"written\": []}","skill":"[\"Customer Service\", \"Problem solving\", \"Communication\", \"Innovation\", \"Teamwork\"]","education":"[4, 3]","alias_id":22,"user_id":511859,"external_id":"1848577","external_site":"https:\/\/jobs-tunes.talentcloud.ai\/tuneprotect\/job\/?id=1848577","facebook_tab":0,"external_listing":0,"view":0,"apply":0,"status":1,"remark":null,"rank":3,"on_linkedin":0,"type":"F","job_grade":"Executive","notification_type":0,"map_visibility":1,"package":1,"locality":"MY","locality_city":"Kuala Lumpur","department":1021,"category":"cust","subcategory":null,"level":3,"experience":0,"country":"MY","address":"Level 9, Wisma Capital A, 19, Lorong Dungun, Damansara Heights","zip":null,"area":"WP Kuala Lumpur","state":"WP Kuala Lumpur","city":"Kuala Lumpur","show_salary":0,"salary_min":3000,"salary_max":3300,"salary_period":1,"salary_currency":"MYR","logo_url":"asset-tunes.talentcloud.ai\/uploads\/image\/499498\/Jre5FNwhoTRfGD6E.tiff","banner_url":"asset.talentcloud.ai\/images\/ats\/career_bg.jpg","company_url":null,"company_email":"","company":"Tune Insurance Malaysia Berhad","linkedin_name":null,"industry":0,"title":"Customer Excellence Associate","summary":null,"description":"

Job Brief:<\/strong><\/p>

The Customer Excellence Associate is responsible for delivering timely, accurate, and professional customer support across products, claims, and services through approved communication channels. The role focuses on managing customer enquiries and complaints in accordance with established turnaround times (TAT), service standards, and regulatory requirements, while ensuring a positive customer experience and supporting continuous service improvement.<\/span><\/p>

Job Responsibilities:<\/strong><\/p>

<\/p>

Customer Enquiries & Service Support<\/p>

Attend to customer enquiries and service requests related to products, claims, and services through approved communication channels within established turnaround times (TAT).<\/li>
Provide clear, accurate, and professional responses to customers in line with company service standards.<\/li>
Ensure timely follow-ups and updates to customers on the status and progress of enquiries until resolution.<\/li><\/ul>
<\/p>
Complaints Management<\/p>
Handle customer complaints by conducting basic fact-finding and preliminary assessment of issues.<\/li>
Coordinate with internal stakeholders and functional teams to support complaint resolution.<\/li>
Escalate complex or sensitive cases to the Manager in accordance with complaints handling procedures and escalation guidelines.<\/li>
Ensure complaints are managed fairly, consistently, and within regulatory and internal requirements.<\/li><\/ul>
<\/p>
Compliance & Data Confidentiality<\/p>
Ensure all customer information is handled with strict confidentiality and in compliance with the Personal Data Protection Act (PDPA) and other applicable regulatory guidelines.<\/li>
Adhere to internal policies, procedures, and controls when handling customer interactions and records.<\/li><\/ul>
<\/p>
Documentation & Reporting<\/p>
Maintain accurate, complete, and up-to-date records of all customer interactions, enquiries, and complaints, including response and resolution timelines.<\/li>
Support service performance tracking and reporting by ensuring data accuracy and proper documentation in relevant systems.<\/li><\/ul>
<\/p>
Continuous Improvement & Collaboration<\/p>
Liaise with internal business units and functional teams to facilitate timely resolution of customer issues.<\/li>
Participate in service improvement initiatives aimed at enhancing customer experience, service quality, and operational efficiency.<\/li>
Contribute feedback and insights from customer interactions to support process and service enhancements.<\/li><\/ul>
<\/p>
Other Responsibilities<\/p>
Perform any other duties or tasks as assigned by the Manager in support of team and business objectives.<\/li><\/ul>

<\/p>
Job Requirements:<\/strong><\/p>

<\/p>
Qualifications & Experience<\/p>
Diploma or Bachelor\u2019s Degree in Business Administration, Customer Service, Insurance, or a related field.<\/li>
Prior experience in customer service, call centre, insurance operations, or complaints handling is an advantage.<\/li>
Exposure to SLA-driven environments and regulated industries (e.g. insurance or financial services) is preferred.<\/li><\/ul>

<\/p>
Skills & Competencies<\/p>
Strong communication and interpersonal skills.<\/li>
Customer-centric mindset with good problem-solving abilities.<\/li>
Ability to manage multiple enquiries and meet turnaround times in a fast-paced environment.<\/li>
High attention to detail and accuracy in documentation.<\/li>
Basic understanding of PDPA and data confidentiality principles.<\/li><\/ul>

<\/p>

<\/p>
Diversity & Inclusion Commitment<\/p>
The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.<\/em><\/p>
<\/em><\/p>
We try make sure everyone has a fair chance to work with us, no matter where they\u2019re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone\u2019s ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.<\/em><\/p>","schedule":"{\"career\": {\"post\": {\"date\": \"2026-01-18T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2026-01-19T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"updated\": 1, \"external\": {\"post\": {\"date\": \"2026-01-18T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2026-01-19T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"internal\": {\"post\": {\"date\": \"2026-01-18T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2026-01-19T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}}","job_board":"[\"jobstore\"]","on_job_board":0,"published_at":"2026-03-21T16:00:00.000Z","terminated_at":null,"refreshed_at":"2026-03-21T16:00:00.000Z","created_at":"2026-01-16T06:07:00.000Z","updated_at":"2026-03-21T16:00:00.000Z","loa":null,"central_job_type":"Full-Time","central_job_level":"10002","careerPostDate":"2026-01-18 16:00:00","careerTerminateDate":null},{"id":1848582,"employer_id":499498,"manager_id":499721,"requisition_id":2036,"field_of_study":"[\"Finance \/ Accountancy \/ Banking\"]","language":"{\"jd\": true, \"jp\": true, \"jr\": true, \"spoken\": [\"English\"], \"written\": []}","skill":"[\"Communication\", \"MS Word\", \"Project Management\", \"MS Excel \", \"MS Powerpoint\"]","education":"[4, 3]","alias_id":22,"user_id":511859,"external_id":"1848582","external_site":"https:\/\/jobs-tunes.talentcloud.ai\/tuneprotect\/job\/?id=1848582","facebook_tab":0,"external_listing":0,"view":0,"apply":0,"status":1,"remark":null,"rank":3,"on_linkedin":0,"type":"F","job_grade":"Assistant Manager","notification_type":0,"map_visibility":1,"package":1,"locality":"MY","locality_city":"Kuala Lumpur","department":1023,"category":"fin","subcategory":null,"level":4,"experience":5,"country":"MY","address":"Level 9, Wisma Capital A, 19, Lorong Dungun, Damansara Heights","zip":null,"area":"WP Kuala Lumpur","state":"WP Kuala Lumpur","city":"Kuala Lumpur","show_salary":0,"salary_min":7000,"salary_max":7500,"salary_period":1,"salary_currency":"MYR","logo_url":"asset-tunes.talentcloud.ai\/uploads\/image\/499498\/Jre5FNwhoTRfGD6E.tiff","banner_url":"asset.talentcloud.ai\/images\/ats\/career_bg.jpg","company_url":null,"company_email":"","company":"Tune Insurance Malaysia Berhad","linkedin_name":null,"industry":0,"title":"Assistant Manager, Financial Reporting","summary":null,"description":"
Job Brief:<\/strong><\/p>
The Assistant Manager, Financial Reporting, is responsible for supporting the Group Financial Reporting team in ensuring the accuracy, timeliness, and compliance of all financial reports. The role covers the preparation of financial statements under local accounting standards, coordination of regulatory and statutory submissions, assistance during audits, reconciliations, and the maintenance of robust internal controls and reporting processes. The position requires close collaboration with internal stakeholders, external and internal auditors, and relevant regulatory bodies. <\/span><\/p>
Job Responsibilities:<\/strong><\/p>
Manage month-end, quarter-end, and year-end closing activities, including journal entries and general ledger reconciliations. <\/li>
Prepare management accounts with high-level variance analysis and commentary. <\/li>
Produce various financial reports to support internal stakeholders and decision-making. <\/li>
Handle statutory reporting and regulatory submissions to BNM, ISM, PIAM, LFSA, and other relevant authorities. <\/li>
Support external audits through preparation of schedules, reconciliations, and responses to auditor queries. <\/li>
Collaborate with internal stakeholders (e.g., actuarial, pricing, and product teams) by providing relevant financial data and insights. <\/li>
Assist in enhancing financial reporting processes, internal controls, and system improvements (e.g., SAP B1). <\/li>
Ensure timely updating and compliance of internal finance policies and procedures. <\/li>
Perform any other ad-hoc assignments as required. <\/li>
Manage month-end, quarter-end, and year-end closing activities, including journal entries and general ledger reconciliations. <\/li>
Prepare management accounts with high-level variance analysis and commentary. <\/li>
Produce various financial reports to support internal stakeholders and decision-making. <\/li>
Handle statutory reporting and regulatory submissions to BNM, ISM, PIAM, LFSA, and other relevant authorities. <\/li>
Support external audits through preparation of schedules, reconciliations, and responses to auditor queries. <\/li>
Collaborate with internal stakeholders (e.g., actuarial, pricing, and product teams) by providing relevant financial data and insights. <\/li>
Assist in enhancing financial reporting processes, internal controls, and system improvements (e.g., SAP B1). <\/li>
Ensure timely updating and compliance of internal finance policies and procedures. <\/li>
Perform any other ad-hoc assignments as required. <\/li><\/ul>

<\/p>
Job Requirements:<\/strong><\/p>
At least 5\u20137 years of relevant working experience, preferably in financial reporting, accounting, or auditing. <\/li>
Prior experience at the Managerial or Assistant Manager level in Accounting, Auditing, or related functions is an advantage. <\/li>
Strong knowledge of accounting standards, regulatory reporting requirements, and financial reporting processes, preferably within the insurance or financial services industry. <\/li>
Proficient in English (both written and spoken) with strong communication and interpersonal skills.<\/li>
Holds at least an Advanced Diploma, Bachelor's Degree, or Professional Qualification in Finance, Accountancy, Banking, or a related discipline.  <\/li>
Strong analytical skills with attention to detail, problem-solving ability, and commitment to meeting deadlines. <\/li>
Proficiency in Microsoft Office applications; experience with SAP B1 or other financial systems will be an added advantage. <\/li><\/ul>

<\/p>
Diversity & Inclusion Commitment<\/p>
The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.<\/em><\/p>
We try make sure everyone has a fair chance to work with us, no matter where they\u2019re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone\u2019s ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.<\/em><\/p>","schedule":"{\"career\": {\"post\": {\"date\": \"2026-02-04T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2026-02-05T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"updated\": 1, \"external\": {\"post\": {\"date\": \"2026-02-04T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2026-02-05T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"internal\": {\"post\": {\"date\": \"2026-02-04T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2026-02-05T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}}","job_board":"[\"jobstore\"]","on_job_board":0,"published_at":"2026-04-07T16:00:00.000Z","terminated_at":null,"refreshed_at":"2026-04-07T16:00:00.000Z","created_at":"2026-02-05T03:27:12.000Z","updated_at":"2026-04-07T16:00:00.000Z","loa":null,"central_job_type":"Full-Time","central_job_level":"10014","careerPostDate":"2026-02-04 16:00:00","careerTerminateDate":null},{"id":1848581,"employer_id":499498,"manager_id":508258,"requisition_id":2035,"field_of_study":"[\"Finance \/ Accountancy \/ Banking\", \"Business Studies \/ Administration \/ Management\"]","language":"{\"jd\": true, \"jp\": true, \"jr\": true, \"spoken\": [\"English\", \"Malay\"], \"written\": []}","skill":"[\"Communication\", \"MS Excel \", \"MS Powerpoint\", \"MS Word\", \"Negotiation\", \"Team Management\", \"Problem solving\"]","education":"[3, 4, 2]","alias_id":0,"user_id":518255,"external_id":"1848581","external_site":"https:\/\/jobs-tunes.talentcloud.ai\/tuneprotect\/job\/?id=1848581","facebook_tab":0,"external_listing":0,"view":0,"apply":0,"status":1,"remark":null,"rank":3,"on_linkedin":0,"type":"F","job_grade":"Executive","notification_type":0,"map_visibility":1,"package":1,"locality":"MY","locality_city":"Kuala Lumpur","department":1023,"category":"fin","subcategory":null,"level":3,"experience":2,"country":"MY","address":"Level 9, Wisma Tune, No. 19, Lorong Dungun,Damansara Heights, 50490 Kuala Lumpur, Malaysia","zip":null,"area":"Kuala Lumpur","state":"Kuala Lumpur","city":"Kuala Lumpur","show_salary":0,"salary_min":3000,"salary_max":4000,"salary_period":1,"salary_currency":"MYR","logo_url":"asset-tunes.talentcloud.ai\/uploads\/image\/499498\/Jre5FNwhoTRfGD6E.tiff","banner_url":"asset.talentcloud.ai\/images\/ats\/career_bg.jpg","company_url":null,"company_email":"dennis.lee@tuneprotect.com","company":"Tune Protect Group Berhad","linkedin_name":null,"industry":0,"title":"Finance Executive, Financial Reporting","summary":null,"description":"
The Finance Analyst, Financial Reporting, is responsible for supporting the Group Financial Reporting team in ensuring the accuracy, timeliness, and compliance of all financial reports. The role covers the month-end, quarter-end, year-end closing activities. The role also involves in supporting statutory reporting and regulatory submissions to authorities.<\/p>
Assist in month-end, quarter-end, and year-end closing activities, including journal entries posting and general ledger reconciliations.<\/li>
Assist in preparation of management accounts with high-level variance analysis and commentary.<\/li>
Assist in preparation of various financial reports and support internal stakeholders.<\/li>
Assist in statutory reporting and regulatory submissions to BNM, ISM, PIAM, LFSA, and other relevant authorities.<\/li>
Support external audits through preparation of schedules, reconciliations, and responses to auditor queries.<\/li>
Collaborate with internal stakeholders (e.g., actuarial, pricing, and product teams) by providing relevant financial data and insights.<\/li>
Assist in enhancing financial reporting processes, internal controls, and system improvements (e.g., SAP B1).<\/li>
Perform any other ad-hoc assignments as required. <\/li><\/ul>

<\/p>
Job Requirement:<\/p>
Candidate should possess a Diploma \/ Advanced Diploma, Bachelor Degree, Professional Certificates or equivalent in Finance \/ Accountancy \/ Banking,Business Studies \/ Administration \/ Management<\/li>
Preferably at least 2 years of related working experience.<\/li>
Preferably Executive specializing in Finance \/ Banking \/ Insurance or equivalent.<\/li>
Good communication skills in English,Malay language for both spoken and written<\/li>
1 Full-Time positions available<\/li><\/ul>","schedule":"{\"career\": {\"post\": {\"date\": \"\", \"type\": 1, \"value\": \"\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"updated\": 1, \"external\": {\"post\": {\"date\": \"\", \"type\": 1, \"value\": \"\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"internal\": {\"post\": {\"date\": \"\", \"type\": 1, \"value\": \"\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}}","job_board":"[\"jobstore\"]","on_job_board":0,"published_at":"2026-02-28T16:00:00.000Z","terminated_at":null,"refreshed_at":"2026-03-31T01:25:15.000Z","created_at":"2026-01-29T06:19:40.000Z","updated_at":"2026-03-31T01:25:15.000Z","loa":null,"central_job_type":"Full-Time","central_job_level":"10002","careerPostDate":null,"careerTerminateDate":null},{"id":1848580,"employer_id":499498,"manager_id":499721,"requisition_id":2034,"field_of_study":"[\"Finance \/ Accountancy \/ Banking\"]","language":"{\"jd\": true, \"jp\": true, \"jr\": true, \"spoken\": [\"English\", \"Malay\"], \"written\": []}","skill":"[\"MS Excel \", \"MS Powerpoint\", \"MS Word\", \"Communication\", \"Presentation\"]","education":"[3, 4, 2]","alias_id":22,"user_id":511859,"external_id":"1848580","external_site":"https:\/\/jobs-tunes.talentcloud.ai\/tuneprotect\/job\/?id=1848580","facebook_tab":0,"external_listing":0,"view":0,"apply":0,"status":1,"remark":null,"rank":3,"on_linkedin":0,"type":"F","job_grade":"Executive","notification_type":0,"map_visibility":1,"package":1,"locality":"MY","locality_city":"Kuala Lumpur","department":1023,"category":"fin","subcategory":null,"level":3,"experience":2,"country":"MY","address":"Level 9, Wisma Capital A, 19, Lorong Dungun, Damansara Heights","zip":null,"area":"WP Kuala Lumpur","state":"WP Kuala Lumpur","city":"Kuala Lumpur","show_salary":0,"salary_min":2800,"salary_max":4000,"salary_period":1,"salary_currency":"MYR","logo_url":"asset-tunes.talentcloud.ai\/uploads\/image\/499498\/Jre5FNwhoTRfGD6E.tiff","banner_url":"asset.talentcloud.ai\/images\/ats\/career_bg.jpg","company_url":null,"company_email":"","company":"Tune Insurance Malaysia Berhad","linkedin_name":null,"industry":0,"title":"Finance Executive","summary":null,"description":"
Job Brief:<\/strong><\/p>
Responsible for supporting Reinsurance month-end closing of accounts, ensure timely submission of Statement of Accounts to Brokers and Reinsurers, manage reinsurance settlement and claims recoveries, conduct financial analysis and reporting, and ensuring data accuracy and regulatory compliance. This position will also be needed to assist Financial Reporting team on monthly closing and reporting tasks as and when needed. The candidate should demonstrate strong analytical and problem-solving skills, complemented by effective communication abilities.<\/p>

<\/p>
Job Responsibilities:<\/strong><\/p>
To support in managing the delivery of all Treaty related Financial Accounting and ensure smooth running of Treaty Proportional and Non-Proportional portfolio.<\/li>
Prepare Monthly and Quarterly Technical Statement of Accounts (SOA) to Brokers and Reinsurers.<\/li>
Manage collection of claims recovery from treaty reinsurers on a timely basis to ensure collection received within timeline.<\/li>
Reconciliation of Accounts and preparing payment requisition and receipting details for settlement received.<\/li>
Prepare monthly Treaty Aging Report by Brokers and Reinsurers for Impairment provision computation.<\/li>
Support in communication with Brokers and Reinsurers.<\/li>
Support audit exercises and reviews by auditors and\/or authorities by preparing and providing requested information in a timely manner. <\/li>
Drive continuous improvements in financial processes and systems to enhance efficiency and accuracy through automation and regular review of existing protocols. <\/li>
Utilize SAP\/BI tools to generate insightful reporting and business analytics. <\/li>
Participate in and assist with the preparation and execution of regulatory projects, ensuring compliance with relevant standards and timelines. <\/li>
Collaborate with cross-functional teams to support the planning and execution of regulatory projects, ensuring alignment with compliance requirements. <\/li>
Assist in Financial Reporting monthly closing and reporting tasks as and when needed;<\/li>
Assist and involved in finance projects as and when needed.<\/li>
Attend any ad-hoc assignments that may be required from time to time. <\/li><\/ul>

<\/p>
Job Requirements:<\/strong><\/p>
Candidate should possess a Diploma \/ Advanced Diploma, Bachelor Degree, Professional Certificates or equivalent in Finance \/ Accountancy \/ Banking<\/li>
Preferably at least 2 years of related working experience.<\/li>
Preferably Executive specializing in Finance \/ Banking \/ Insurance or equivalent.<\/li>
Good communication skills in English,Malay language for both spoken and written<\/li>
1 Full-Time positions available<\/li><\/ul>

<\/p>
Diversity & Inclusion Commitment<\/p>
The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.<\/em><\/p>

<\/p>
We try make sure everyone has a fair chance to work with us, no matter where they\u2019re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone\u2019s ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.<\/em><\/p>","schedule":"{\"career\": {\"post\": {\"date\": \"2026-01-27T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2026-01-28T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"updated\": 1, \"external\": {\"post\": {\"date\": \"2026-01-27T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2026-01-28T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"internal\": {\"post\": {\"date\": \"2026-01-27T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2026-01-28T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}}","job_board":"[\"jobstore\"]","on_job_board":0,"published_at":"2026-03-30T16:00:00.000Z","terminated_at":null,"refreshed_at":"2026-03-30T16:00:00.000Z","created_at":"2026-01-28T01:28:20.000Z","updated_at":"2026-03-30T16:00:00.000Z","loa":null,"central_job_type":"Full-Time","central_job_level":"10002","careerPostDate":"2026-01-27 16:00:00","careerTerminateDate":null},{"id":1848575,"employer_id":499498,"manager_id":516115,"requisition_id":2029,"field_of_study":"[\"All Business Field\"]","language":"{\"jd\": true, \"jp\": true, \"jr\": true, \"spoken\": [\"English\"], \"written\": []}","skill":"[\"Communication\", \"Customer Service\", \"MS Word\", \"Project Management\", \"Team Management\", \"MS Excel \", \"Problem solving\"]","education":"[4]","alias_id":22,"user_id":511859,"external_id":"1848575","external_site":"https:\/\/jobs-tunes.talentcloud.ai\/tuneprotect\/job\/?id=1848575","facebook_tab":0,"external_listing":0,"view":0,"apply":0,"status":1,"remark":null,"rank":3,"on_linkedin":0,"type":"F","job_grade":"Assistant Manager","notification_type":0,"map_visibility":1,"package":1,"locality":"MY","locality_city":"Kuala Lumpur","department":1031,"category":"fin","subcategory":null,"level":4,"experience":2,"country":"MY","address":"Level 9, Wisma Capital A, 19, Lorong Dungun, Damansara Heights","zip":null,"area":"WP Kuala Lumpur","state":"WP Kuala Lumpur","city":"Kuala Lumpur","show_salary":0,"salary_min":5000,"salary_max":7000,"salary_period":1,"salary_currency":"MYR","logo_url":"asset-tunes.talentcloud.ai\/uploads\/image\/499498\/Jre5FNwhoTRfGD6E.tiff","banner_url":"asset.talentcloud.ai\/images\/ats\/career_bg.jpg","company_url":null,"company_email":"","company":"Tune Insurance Malaysia Berhad","linkedin_name":null,"industry":0,"title":"Underwriter, Marine & Liability","summary":null,"description":"
Job Brief:<\/strong><\/p>
The Underwriter, Marine & Liability is responsible for underwriting and managing a profitable portfolio in line with the Company\u2019s strategies and risk appetite. The role involves assessing and pricing risks, providing technical support to partners, and ensuring compliance with the Company\u2019s Underwriting and Treaty Guidelines. <\/p>
The incumbent will strengthen relationships with agents, brokers, and reinsurers, support business development initiatives, and contribute to portfolio growth through effective underwriting and collaboration across teams. <\/p>
Job Responsibilities:<\/strong><\/p>
Ensure all underwriting activities comply with the Company\u2019s Underwriting and Treaty Guidelines, internal policies, and regulatory requirements.  <\/li>
Provide timely, accurate, and competitive quotations as well as technical support to Marketers, Agents, Brokers, and other Distribution Partners.  <\/li>
Engage in Market Underwriting, including meetings and negotiations with Distribution Partners to secure and retain profitable business.  <\/li>
Develop and maintain strong relationships with professional reinsurers, securing appropriate support for Specialized Marine and Liability Classes of business.  <\/li>
Determine appropriate retention levels in accordance with the Company\u2019s Underwriting and Treaty Guidelines.  <\/li>
Ensure reinsurance placement is completed and documented before risk inception.  <\/li>
Formulate and execute a Business Growth Plan for the assigned portfolio, ensuring alignment with company objectives and growth targets.  <\/li>
Explore and develop new business opportunities, particularly within digital ecosystems and emerging platforms.  <\/li>
Conduct portfolio management by analysing Marine and Liability performance metrics (e.g., loss ratio, claims frequency and severity), identifying trends, and implementing corrective measures where necessary.  <\/li>
Provide technical advice and support on underwriting matters to Marketers, Agents, Brokers, and other Partners.  <\/li>
Provide technical training to identified key Sales colleagues.  <\/li>
Contribute to product development and enhancement, sharing insights on underwriting practices, market trends, and customer needs. <\/li>
Support continuous improvement initiatives by embracing and sharing Product, System, and Process knowledge. <\/li>
Ensure all referrals from Marketers, Agents, Brokers, and other Partners are attended to in a timely manner.  <\/li>
Analyse Claims Frequency and Severity within the respective Portfolio to take the respective action where necessary. <\/li>
Participate in User Acceptance Testing (UAT) and system implementation activities to ensure underwriting systems and tools function effectively and align with business requirements. <\/li>
Collaborate closely with Claims, Reinsurance, and Product teams to maintain portfolio profitability and sound underwriting discipline. <\/li>
Perform any other duties or special projects as assigned by the immediate superior<\/li><\/ul>

<\/p>
Job Requirements:<\/strong><\/p>
Education: Bachelor\u2019s Degree in Insurance, Risk Management, Business Administration, Finance, or a related field. Professional insurance qualifications (e.g. ACII, AMII, ANZIIF) will be an added advantage. <\/li>
Experience: Minimum 2\u20135 years of underwriting experience, preferably in Marine, Liability, or Commercial Lines. <\/li>
Technical Knowledge: Strong understanding of Marine Cargo and Liability insurance products, underwriting principles, reinsurance arrangements, and relevant regulatory frameworks. <\/li>
Analytical Skills: Proficient in risk assessment, data analysis, and portfolio performance evaluation to ensure sound underwriting decisions. <\/li>
Communication & Relationship Management: Excellent interpersonal, negotiation, and presentation skills to build and maintain effective relationships with agents, brokers, and reinsurers. <\/li>
System Knowledge: Familiarity with system migration, implementation, and UAT processes will be an added advantage. <\/li>
Teamwork & Collaboration: Able to work effectively in a team-oriented environment and collaborate with cross-functional departments. <\/li>
Professionalism: Detail-oriented, self-motivated, and able to manage multiple priorities while maintaining high standards of accuracy and compliance. <\/li><\/ul>

<\/p>
Diversity & Inclusion Commitment<\/p>
The Company is committed to providing equal employment to all individua l regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.<\/em><\/p>
We try make sure everyone has a fair chance to work with us, no matter where they\u2019re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone\u2019s ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.<\/em><\/p>","schedule":"{\"career\": {\"post\": {\"date\": \"2025-12-25T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2025-12-26T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"updated\": 1, \"external\": {\"post\": {\"date\": \"2025-12-25T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2025-12-26T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"internal\": {\"post\": {\"date\": \"2025-12-25T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2025-12-26T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}}","job_board":"[\"jobstore\"]","on_job_board":0,"published_at":"2026-03-28T16:00:00.000Z","terminated_at":null,"refreshed_at":"2026-03-28T16:00:00.000Z","created_at":"2025-12-26T01:28:08.000Z","updated_at":"2026-03-28T16:00:00.000Z","loa":null,"central_job_type":"Full-Time","central_job_level":"10003","careerPostDate":"2025-12-25 16:00:00","careerTerminateDate":null},{"id":1848572,"employer_id":499498,"manager_id":499498,"requisition_id":2026,"field_of_study":"[\"All Business Field\"]","language":"{\"jd\": true, \"jp\": true, \"jr\": true, \"spoken\": [\"English\"], \"written\": []}","skill":"[\"Communication\", \"MS Word\", \"Project Management\", \"Team Management\", \"Presentation\"]","education":"[4]","alias_id":22,"user_id":511859,"external_id":"1848572","external_site":"https:\/\/jobs-tunes.talentcloud.ai\/tuneprotect\/job\/?id=1848572","facebook_tab":0,"external_listing":0,"view":0,"apply":0,"status":1,"remark":null,"rank":3,"on_linkedin":0,"type":"F","job_grade":"Manager","notification_type":0,"map_visibility":1,"package":1,"locality":"MY","locality_city":"Kuala Lumpur","department":1073,"category":"fin","subcategory":null,"level":4,"experience":5,"country":"MY","address":"Level 9, Wisma Capital A, 19, Lorong Dungun, Damansara Heights","zip":null,"area":"WP Kuala Lumpur","state":"WP Kuala Lumpur","city":"Kuala Lumpur","show_salary":0,"salary_min":10000,"salary_max":15000,"salary_period":1,"salary_currency":"MYR","logo_url":"asset-tunes.talentcloud.ai\/uploads\/image\/499498\/Jre5FNwhoTRfGD6E.tiff","banner_url":"asset.talentcloud.ai\/images\/ats\/career_bg.jpg","company_url":null,"company_email":"","company":"Tune Insurance Malaysia Berhad","linkedin_name":null,"industry":0,"title":"Product Development Manager","summary":null,"description":"
Job Brief:<\/strong><\/p>
This position is responsible to develop and execute Tune Protect Group\u2019s product strategy encompassing all customer segments and various stages of product development life cycle to support the company business objective.<\/span><\/p>

<\/p>
Job Responsibilities:<\/strong><\/p>

<\/p>
Develop and articulate a clear, compelling product proposition that aligns with business goals and customer needs. <\/span><\/li>
Lead market analysis to identify customer pain points, competitive landscape, and emerging trends to shape product propositions. <\/span><\/li>
Collaborate with a cross-functional team to ensure that product features align with the overall proposition. <\/span><\/li>
Lead cross-functional team to ensure successful product proposition development and launch.<\/span><\/li>
Collect and analyze data on market trends, consumer behavior, and competitor activities to identify market opportunities. <\/span><\/li>
Prepare a detailed presentation, summarizing marketing findings and strategic recommendations to upper management. <\/span><\/li>
Carry out any other ad-hoc tasks as and when assigned by the supervisor.<\/span><\/li><\/ul>

<\/p>
Job Requirements:<\/strong><\/p>
Education\/Certifications<\/p>
Degree in any discipline<\/span><\/li><\/ul>

<\/p>
Other Requirements<\/p>
Experience in business project management <\/span><\/li>
Excellent command of written and spoken English<\/span><\/li>
Possess a \u2018Solution mindset\u2019 that focuses on finding practical answers and opportunities.<\/span><\/li><\/ul>

<\/p>
Diversity & Inclusion Commitment<\/p>
The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.<\/em><\/p>

<\/p>
We try make sure everyone has a fair chance to work with us, no matter where they\u2019re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone\u2019s ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.<\/em><\/p>","schedule":"{\"career\": {\"post\": {\"date\": \"\", \"type\": 1, \"value\": \"\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"updated\": 1, \"external\": {\"post\": {\"date\": \"\", \"type\": 1, \"value\": \"\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"internal\": {\"post\": {\"date\": \"\", \"type\": 1, \"value\": \"\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}}","job_board":"[\"jobstore\"]","on_job_board":0,"published_at":"2026-03-26T16:00:00.000Z","terminated_at":null,"refreshed_at":"2026-03-26T16:00:00.000Z","created_at":"2025-12-10T03:42:10.000Z","updated_at":"2026-03-26T16:00:00.000Z","loa":null,"central_job_type":"Full-Time","central_job_level":"10003","careerPostDate":null,"careerTerminateDate":null},{"id":1848570,"employer_id":499498,"manager_id":517638,"requisition_id":2024,"field_of_study":"[\"All Business Field\"]","language":"{\"jd\": true, \"jp\": true, \"jr\": true, \"spoken\": [\"English\"], \"written\": []}","skill":"[\"Communication\", \"MS Word\", \"Project Management\", \"Team Management\", \"Customer Service\", \"Negotiation\", \"Presentation\"]","education":"[4]","alias_id":22,"user_id":511859,"external_id":"1848570","external_site":"https:\/\/jobs-tunes.talentcloud.ai\/tuneprotect\/job\/?id=1848570","facebook_tab":0,"external_listing":0,"view":0,"apply":0,"status":1,"remark":null,"rank":3,"on_linkedin":0,"type":"F","job_grade":"Senior Manager","notification_type":0,"map_visibility":1,"package":1,"locality":"MY","locality_city":"Kuala Lumpur","department":1014,"category":"fin","subcategory":null,"level":4,"experience":5,"country":"MY","address":"Level 9, Wisma Capital A, 19, Lorong Dungun, Damansara Heights","zip":null,"area":"WP Kuala Lumpur","state":"WP Kuala Lumpur","city":"Kuala Lumpur","show_salary":0,"salary_min":10000,"salary_max":15000,"salary_period":1,"salary_currency":"MYR","logo_url":"asset-tunes.talentcloud.ai\/uploads\/image\/499498\/Jre5FNwhoTRfGD6E.tiff","banner_url":"asset.talentcloud.ai\/images\/ats\/career_bg.jpg","company_url":null,"company_email":"","company":"Tune Insurance Malaysia Berhad","linkedin_name":null,"industry":0,"title":"Senior Manager\/Manager Marketing Officer","summary":null,"description":"
Job Brief:<\/strong><\/p>
The Marketing Officer is responsible for managing and supporting agents within the assigned Strategic Business Unit (SBU), ensuring compliance with regulatory requirements, driving business growth, maintaining portfolio quality, and delivering excellent service to agents and clients.<\/p>
Job Responsibilities:<\/strong><\/p>

<\/p>
1. Agent & Business Performance Management<\/p>
Monitor the performance of agents and direct business under the assigned SBU.<\/li>
Ensure agents meet business targets and maintain the required portfolio mix as set by the company.<\/li>
Continuously recruit and onboard new agents to expand the agency network.<\/li>
Track and manage agents\u2019 renewal activities to ensure business continuity.<\/li><\/ul>
2. Regulatory & Compliance Oversight<\/p>
Ensure agents and clients comply with Bank Negara Malaysia (BNM) guidelines and company policies.<\/li>
Monitor and ensure compliance with CBC, MMC, and CPD hour requirements for all agents.<\/li>
Conduct or arrange CPD training sessions for agents to improve product knowledge and professionalism.<\/li><\/ul>
3. Underwriting Support & Risk Management<\/p>
Monitor the supply and control of cover note issuance to agents.<\/li>
Arrange pre-acceptance and follow-up surveys with risk surveyors when required, including risk management and loss minimization assessments.<\/li>
Guide agents regarding non-motor products, underwriting requirements, and documentation.<\/li><\/ul>
4. Sales & Service Delivery<\/p>
Provide timely and competitive non-motor quotations to agents and intermediaries.<\/li>
Ensure prompt issuance of policies, endorsements, and other relevant documents.<\/li>
Manage and support agents in servicing clients efficiently and professionally.<\/li><\/ul>
5. Collections & Financial Responsibility<\/p>
Responsible for premium collection from agents, clients, and other intermediaries.<\/li>
Ensure all collections are made within the stipulated time frame and adhere to company guidelines.<\/li><\/ul>
6. Communication & Coordination<\/p>
Attend communication meetings and other relevant internal or external meetings as required.<\/li>
Coordinate with other teams or departments to ensure smooth workflow and customer satisfaction.<\/li>
Be multi-skilled and assist other sections or departments when required.<\/li><\/ul>
7. Additional Duties \u00b7<\/p>
Perform any other duties and responsibilities assigned from time to time by management.<\/li>
Support the company's business plans and objectives to achieve overall performance targets.<\/li><\/ul>

<\/p>
Job Requirements:<\/strong><\/p>

<\/p>
Education\/Certifications<\/p>
Degree in Marketing, Business Administration, Insurance, or related field (Master\u2019s degree is an advantage).<\/span><\/li><\/ul>

<\/p>
Experience<\/p>
Min 5 years of experience n insurance marketing, agency management, or related fields.<\/li>
Min 2\u20135 years in a supervisory or managerial role.<\/li>
Strong understanding of general insurance products, especially non-motor lines.<\/li>
In-depth knowledge of BNM guidelines and insurance regulatory framework.<\/li>
Proven track record in agency development, business growth, and portfolio management.<\/li>
Strong leadership, communication, coaching, and stakeholder management skills.<\/li>
Analytical, results-driven, and able to work independently with minimal supervision.<\/li>
Willingness to travel when required.<\/li><\/ul>

<\/p>
Diversity & Inclusion Commitment<\/p>
The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.<\/em><\/p>
<\/em><\/p>
We try make sure everyone has a fair chance to work with us, no matter where they\u2019re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone\u2019s ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.<\/em><\/p>","schedule":"{\"career\": {\"post\": {\"date\": \"2025-12-09T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2025-12-10T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"updated\": 1, \"external\": {\"post\": {\"date\": \"2025-12-09T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2025-12-10T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"internal\": {\"post\": {\"date\": \"2025-12-09T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2025-12-10T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}}","job_board":"[\"jobstore\"]","on_job_board":0,"published_at":"2026-03-12T16:00:00.000Z","terminated_at":null,"refreshed_at":"2026-03-12T16:00:00.000Z","created_at":"2025-12-10T01:59:41.000Z","updated_at":"2026-03-12T16:00:00.000Z","loa":null,"central_job_type":"Full-Time","central_job_level":"10015","careerPostDate":"2025-12-09 16:00:00","careerTerminateDate":null},{"id":1848553,"employer_id":499498,"manager_id":499718,"requisition_id":2002,"field_of_study":"[\"Economics\", \"Finance \/ Accountancy \/ Banking\"]","language":"{\"jd\": true, \"jp\": true, \"jr\": true, \"spoken\": [\"English\"], \"written\": []}","skill":"[\"Communication\", \"MS Excel \", \"MS Powerpoint\", \"MS Word\", \"Project Management\"]","education":"[4]","alias_id":0,"user_id":511859,"external_id":"1848553","external_site":"https:\/\/jobs-tunes.talentcloud.ai\/tuneprotect\/job\/?id=1848553","facebook_tab":0,"external_listing":0,"view":0,"apply":0,"status":1,"remark":null,"rank":3,"on_linkedin":0,"type":"F","job_grade":"Assistant Manager","notification_type":0,"map_visibility":1,"package":1,"locality":"MY","locality_city":"Kuala Lumpur","department":1063,"category":"fin","subcategory":null,"level":4,"experience":3,"country":"MY","address":"Level 9, Wisma Tune, No. 19, Lorong Dungun,Damansara Heights, 50490 Kuala Lumpur, Malaysia","zip":null,"area":"Kuala Lumpur","state":"Kuala Lumpur","city":"Kuala Lumpur","show_salary":0,"salary_min":5000,"salary_max":6000,"salary_period":1,"salary_currency":"MYR","logo_url":"asset-tunes.talentcloud.ai\/uploads\/image\/499498\/Jre5FNwhoTRfGD6E.tiff","banner_url":"asset.talentcloud.ai\/images\/ats\/career_bg.jpg","company_url":null,"company_email":"","company":"Tune Protect Group Berhad","linkedin_name":null,"industry":0,"title":"Assistant Manager, Investor Relations ","summary":null,"description":"
Job Brief:<\/strong><\/p>
We are looking for a motivated and detail-oriented Assistant Manager to join our Investor Relations (IR) team. In this role, you will support the company\u2019s efforts in engaging with investors, analysts, and rating agencies. You'll help prepare communications, coordinate key investor events, and provide insights on market sentiment and shareholder activity.<\/p>
This position is ideal for someone with a solid foundation in finance, strong communication skills, and a passion for connecting business strategy with investor expectations.<\/p>
Job Responsibilities:<\/strong><\/p>
Quarterly Results & Analyst Briefings<\/strong><\/p>
Assist in preparing the quarterly results materials, including:<\/li>
Investor presentation slides<\/li>
Q&A documents<\/li>
Group CEO\u2019s script and talking points<\/li>
Help coordinate and manage logistics for analyst briefings (virtual or in-person), ensuring all details are covered.<\/li>
Support senior leadership during briefing sessions with timely updates and materials.<\/li><\/ul>
Annual General Meeting (AGM)<\/strong><\/p>
Support the development of the Group CEO\u2019s presentation deck and script for the AGM.<\/li>
Draft responses to pre-submitted shareholder questions and help anticipate live queries.<\/li>
Work with relevant teams to ensure smooth planning and execution of the event.<\/li><\/ul>
Investor Meetings & Events<\/strong><\/p>
Assist in organizing investor meetings, non-deal roadshows, webinars, and Investor Day events.<\/li>
Coordinate schedules, logistics, and internal preparation sessions with management.<\/li>
Prepare and update presentation decks and briefing notes.<\/li>
Keep track of meeting outcomes, attendance, and post-event feedback.<\/li><\/ul>
Shareholder & Market Monitoring<\/strong><\/p>
Analyze monthly changes in institutional and retail shareholding patterns.<\/li>
Track analyst reports, industry news, and investor sentiment for internal reporting.<\/li>
Support in compiling market insights for senior management newsletters.<\/li><\/ul>
Rating Agency Communications<\/strong><\/p>
Collect and summarize feedback from rating agencies.<\/li>
Assist in the preparation of materials for annual rating reviews.<\/li><\/ul>
IR Operations & Communications<\/strong><\/p>
Maintain and update the Investor Relations section on the company website.<\/li>
Contribute to the IR section of the company\u2019s annual report.<\/li>
Help prepare submissions for investor relations awards.<\/li>
Ensure internal IR policies and documentation are current and well-organized.<\/li><\/ul>
General Support & Administrative Duties<\/strong><\/p>
Process payments to vendors and manage related documentation.<\/li>
Assist in ad hoc tasks and special projects as delegated by the Head of IR, Sustainability & M&A.<\/li><\/ul>

<\/p>
Job Requirements:<\/strong><\/p>
Degree in Finance, Business Administration, Accounting, Economics, or a related discipline.<\/li>
Minimum of 5 years of relevant experience, preferably in the Insurance or Financial Services sector.<\/li>
Experience in financial analysis or investor relations is advantageous.<\/li>
Familiarity with Bursa\u2019s Main Market Listing Requirements.<\/li>
Proficiency in Microsoft Office applications, especially Excel, PowerPoint, and Word.<\/li>
Strong command of spoken and written English, with excellent communication and writing skills.<\/li>
Strong interpersonal skills, capable of engaging with individuals at all levels<\/li>
Strong analytical skills with a solid understanding of financials.<\/li>
Meticulous attention to detail, ensuring high quality and integrity of information.<\/li>
Proactive team player with the ability to function with minimal supervision and work under tight deadlines.<\/li><\/ul>

<\/p>
Diversity & Inclusion Commitment<\/p>
The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.<\/em><\/p>

<\/p>
We try make sure everyone has a fair chance to work with us, no matter where they\u2019re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone\u2019s ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.<\/em><\/p>","schedule":"{\"career\": {\"post\": {\"date\": \"2025-07-07T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2025-07-08T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"updated\": 1, \"external\": {\"post\": {\"date\": \"2025-07-07T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2025-07-08T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"internal\": {\"post\": {\"date\": \"2025-07-07T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2025-07-08T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}}","job_board":"[\"jobstore\"]","on_job_board":1,"published_at":"2025-12-09T16:00:00.000Z","terminated_at":null,"refreshed_at":"2025-12-09T16:00:00.000Z","created_at":"2025-07-08T13:51:46.000Z","updated_at":"2025-12-09T16:00:00.000Z","loa":null,"central_job_type":"Full-Time","central_job_level":"10014","careerPostDate":"2025-07-07 16:00:00","careerTerminateDate":null},{"id":1848584,"employer_id":499498,"manager_id":517054,"requisition_id":2038,"field_of_study":"[\"Computer Science \/ Information Technology\"]","language":"{\"jd\": true, \"jp\": true, \"jr\": true, \"spoken\": [\"English\"], \"written\": []}","skill":"[\"SQL \", \"MYSQL\", \"POWER BI\", \"Python\", \"PHP\", \"Apache Airflow\", \"Analytics\"]","education":"[4]","alias_id":0,"user_id":511859,"external_id":"1848584","external_site":"https:\/\/jobs-tunes.talentcloud.ai\/tuneprotect\/job\/?id=1848584","facebook_tab":0,"external_listing":0,"view":0,"apply":0,"status":1,"remark":null,"rank":3,"on_linkedin":0,"type":"F","job_grade":"Executive","notification_type":0,"map_visibility":1,"package":1,"locality":"MY","locality_city":"Kuala Lumpur","department":1011,"category":"it","subcategory":null,"level":3,"experience":1,"country":"MY","address":"Level 9, Wisma Tune, No. 19, Lorong Dungun,Damansara Heights, 50490 Kuala Lumpur, Malaysia","zip":null,"area":"Kuala Lumpur","state":"Kuala Lumpur","city":"Kuala Lumpur","show_salary":0,"salary_min":3500,"salary_max":4700,"salary_period":1,"salary_currency":"MYR","logo_url":"asset-tunes.talentcloud.ai\/uploads\/image\/499498\/Jre5FNwhoTRfGD6E.tiff","banner_url":"asset.talentcloud.ai\/images\/ats\/career_bg.jpg","company_url":null,"company_email":"","company":"Tune Protect Group Berhad","linkedin_name":null,"industry":0,"title":"Business Intelligence (BI) Executive ","summary":null,"description":"
Job Brief:<\/strong><\/p>
We are seeking a hands-on and business-oriented Business Intelligence Analyst<\/strong> to join our data team. This role is ideal for someone with solid BI experience who is ready to take ownership of reporting and analytics initiatives, particularly within the Insurance or Financial Services industry<\/strong>.<\/p>
Job Responsibilities:<\/strong><\/p>
Design, develop, and maintain dashboards and reports using Power BI<\/strong> and SAP Business Objects<\/strong><\/li>
Develop and optimize complex SQL queries (SQL Server \/ MySQL) for data extraction, transformation, and analysis<\/li>
Support regulatory and management reporting, ensuring data accuracy, completeness, and audit traceability<\/li>
Work closely with stakeholders (Finance, Risk, Operations, Compliance) to translate business requirements into data solutions<\/li>
Collaborate with data engineering teams on data modelling, ETL processes (SSIS), and workflow orchestration (Airflow)<\/li>
Ensure proper data validation, reconciliation, and documentation for reporting processes<\/li>
Automate recurring reports and improve existing BI processes for efficiency and scalability<\/li>
Identify trends, anomalies, and actionable insights to support business and strategic decisions<\/li>
Prepare clear technical and functional documentation for developed solutions<\/li><\/ul>

<\/p>
Job Requirements:<\/strong><\/p>
Bachelor\u2019s Degree in Computer Science, Information Technology, Data Analytics, or related discipline<\/li>
2\u20135 years of relevant experience<\/strong> as a BI Analyst \/ Data Analyst in Insurance, Banking, or Financial Institutions<\/li>
Experience handling regulatory reporting or working in a regulated environment (e.g., BNM reporting)<\/strong> is highly preferred<\/li>
Experience working with structured data in enterprise data warehouse environments<\/li><\/ul>

<\/p>
Technical Skills:<\/strong><\/p>
Strong hands-on experience with:<\/li>
Microsoft SQL Server<\/strong><\/li>
MySQL<\/strong><\/li>
Experience in:<\/li>
SSIS (ETL development)<\/strong><\/li>
Apache Airflow<\/strong> (workflow orchestration)<\/li>
Power BI (DAX, data modelling, dashboard design)<\/strong><\/li>
SAP Business Objects<\/strong><\/li>
Strong understanding of:<\/li>
Data warehousing concepts (star schema, fact\/dimension modelling)<\/li>
ETL processes and data pipelines<\/li>
Data quality controls and reconciliation processes<\/li>
Basic scripting knowledge (Python) is an added advantage<\/li><\/ul>

<\/p>
Soft Skills & Competencies<\/strong><\/p>
Strong analytical mindset with attention to detail<\/li>
Comfortable handling large datasets with high accuracy requirements<\/li>
Able to communicate insights clearly to both technical and non-technical stakeholders<\/li>
Proactive, self-driven, and able to work independently with minimal supervision<\/li>
Able to manage multiple reporting deadlines, especially in regulatory environments<\/li>
Strong sense of accountability and ownership<\/li><\/ul>

<\/p>

<\/p>
Diversity & Inclusion Commitment<\/p>
The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.<\/em><\/p>
We try make sure everyone has a fair chance to work with us, no matter where they\u2019re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone\u2019s ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.<\/em><\/p>","schedule":"{\"career\": {\"post\": {\"date\": \"2026-03-04T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2026-03-05T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"updated\": 1, \"external\": {\"post\": {\"date\": \"2026-03-04T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2026-03-05T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"internal\": {\"post\": {\"date\": \"2026-03-04T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2026-03-05T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}}","job_board":"[\"jobstore\"]","on_job_board":0,"published_at":"2026-04-04T16:00:00.000Z","terminated_at":null,"refreshed_at":"2026-04-04T16:00:00.000Z","created_at":"2026-03-04T07:24:33.000Z","updated_at":"2026-04-04T16:00:00.000Z","loa":null,"central_job_type":"Full-Time","central_job_level":"10002","careerPostDate":"2026-03-04 16:00:00","careerTerminateDate":null},{"id":1848585,"employer_id":499498,"manager_id":510445,"requisition_id":2039,"field_of_study":"[\"Computer Science \/ Information Technology\"]","language":"{\"jd\": true, \"jp\": true, \"jr\": true, \"spoken\": [\"English\"], \"written\": []}","skill":"[\"API \", \"BUSINESS ANALYST\", \"Problem Solving\", \"Planning\", \"Organizational Skills\", \"Troubleshooting\"]","education":"[4]","alias_id":22,"user_id":511859,"external_id":"1848585","external_site":"https:\/\/jobs-tunes.talentcloud.ai\/tuneprotect\/job\/?id=1848585","facebook_tab":0,"external_listing":0,"view":0,"apply":0,"status":1,"remark":null,"rank":3,"on_linkedin":0,"type":"F","job_grade":"Assistant Manager","notification_type":0,"map_visibility":1,"package":1,"locality":"MY","locality_city":"Kuala Lumpur","department":1075,"category":"it","subcategory":null,"level":4,"experience":3,"country":"MY","address":"Level 9, Wisma Capital A, 19, Lorong Dungun, Damansara Heights","zip":null,"area":"WP Kuala Lumpur","state":"WP Kuala Lumpur","city":"Kuala Lumpur","show_salary":0,"salary_min":8000,"salary_max":9500,"salary_period":1,"salary_currency":"MYR","logo_url":"asset-tunes.talentcloud.ai\/uploads\/image\/499498\/Jre5FNwhoTRfGD6E.tiff","banner_url":"asset.talentcloud.ai\/images\/ats\/career_bg.jpg","company_url":null,"company_email":"","company":"Tune Insurance Malaysia Berhad","linkedin_name":null,"industry":0,"title":"Business Analyst (API Integration)","summary":null,"description":"
Job Brief:<\/strong><\/p>
Results-driven Business Analyst with 3+ years of experience specializing in API integrations and digital transformation projects. Proven ability to gather and translate business requirements into scalable technical solutions, particularly in real-time data processing environments. Experienced in working with REST and SOAP APIs, validating data flows, and ensuring seamless system integration. Strong background in stakeholder management, UAT facilitation, and cross-functional collaboration. Possesses domain knowledge in General Insurance processes, including policy lifecycle and claims handling.<\/p>
Job Responsibilities:<\/strong><\/p>

<\/p>
Led requirements for an API integration project replacing old integration methods for real time data processing.<\/li>
Mapped complex data fields between front-end interfaces and backend or middleware systems, creating detailed requirement documents and Swagger specifications.<\/li>
Validated API requests and responses (JSON\/XML) using postman to ensure business rules compliance.<\/li>
Facilitated UAT sessions with stakeholders to validate API data accuracy and performance.<\/li>
Analyzed API calls and WSDL files to identify gaps in data transfer between SOAP and RESTful services, reducing system downtime during migrations.<\/li>
Coordinated with developers and QA to simulate error scenarios in APIs for validation and troubleshooting. <\/li>
Understand the business needs and help convert those into effective solutions by working with technical teams.<\/li>
Collaborate with Business and other technical and non-technical resources to ensure holistic and complete solutions.<\/li>
Ensures changes management processes are adhered to and enforce new changes in application to all relevant teams.<\/li>
Play an active role in all phases of the project lifecycle, encompassing planning, functional design, development, testing, user liaison, training, deployment planning and execution, and end-user support.<\/li><\/ul>

<\/p>
Job Requirements:<\/strong><\/p>
3+ years of experience as a Business Analyst, preferably in API or system integration projects<\/li>
Strong knowledge of API technologies (REST, SOAP, JSON, XML, Swagger\/OpenAPI)<\/li>
Experience with API testing tools such as Postman<\/li>
Ability to perform data mapping between systems and create functional specifications<\/li>
Basic knowledge of SQL \/ PostgreSQL<\/li>
Understanding of General Insurance processes (New Business, Endorsements, Claims)<\/li>
Familiarity with insurance products: Motor, Travel, Personal Accident, Home<\/li>
Strong communication and stakeholder management skills<\/li>
Experience in UAT support and coordination<\/li>
Ability to work with both technical and non-technical teams<\/li><\/ul>

<\/p>
Diversity & Inclusion Commitment<\/p>
The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.<\/em><\/p>
We try make sure everyone has a fair chance to work with us, no matter where they\u2019re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone\u2019s ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.<\/em><\/p>","schedule":"{\"career\": {\"post\": {\"date\": \"2026-04-02T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2026-04-03T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"updated\": 1, \"external\": {\"post\": {\"date\": \"2026-04-02T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2026-04-03T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}, \"internal\": {\"post\": {\"date\": \"2026-04-02T16:00:00.000Z\", \"type\": 1, \"value\": \"\", \"date_utc\": \"2026-04-03T00:00:00+08:00\"}, \"terminate\": {\"date\": \"\", \"type\": 4, \"value\": \"\"}}}","job_board":"[\"jobstore\"]","on_job_board":0,"published_at":"2026-04-03T08:16:58.000Z","terminated_at":null,"refreshed_at":"2026-04-03T08:16:58.000Z","created_at":"2026-04-03T07:30:29.000Z","updated_at":"2026-04-03T08:16:58.000Z","loa":null,"central_job_type":"Full-Time","central_job_level":"10014","careerPostDate":"2026-04-02 16:00:00","careerTerminateDate":null}],"form_settings":[]}"